Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Community Manager will oversee all business operations at one of our apartment communities, possessing strong resident relations and interpersonal skills, with the ability to communicate effectively, take charge, lead, train, be dependable, professional, and a team player.

Responsibilities

• Supervise leasing and maintenance activities to ensure compliance with company policy
• Analyze performance and trends to develop and implement monthly marketing plan
• Trains, motivates and supervises all on-site staff in order to achieve operational goals of assigned community. This includes new employee orientation and training, ongoing formal and informal performance evaluation, review and approval of time-sheets, instructing and advising on-site staff of employee procedures and guidelines
• Provide excellent customer service while maintaining the highest standards for resident service
• Assist in preparation of budget, and adherence to approved budgets
• Complete month-end and year-end reporting as required
• Provide narrative of all monthly budget variances +/- 10% per line item
• Ensure that property operations are compliant with all applicable regulatory requirements

Requirements

• Three-plus years of related multi-family property management experience
• 2+ years in affordable housing experience is preferred
• Experience with the following programs a plus: PFC, AMI, Income Restricted, Senior 55+/62+
• Bilingual (Spanish preffered)
• Experience with Onesite software a plus
• Strong leadership and management skills are essential
• May be required to sit for extended periods of time while working at a desk
• May be required to climb stairs
• Must be able to read documents, computer screens and data
• Must be able to hear and understand verbal communications in person and over the phone or computer
• May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds
• Must be able to operate a computer, keyboard, mouse and other office equipment
• A flexible schedule is required and hours include weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs
• Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires.
• A valid driver’s license is preferred; candidates without a license will be provided a liability waiver, as applicable

Skills

• Resident relations
• Interpersonal skills
• Effective communication
• Leadership
• Training
• Dependability
• Professionalism
• Teamwork
• Customer service
• Budget management
• Reporting
• Regulatory compliance
• Management skills

Location

• Onsite

Work Type

• Full-time

Experience Level

• Three-plus years of related multi-family property management experience
• 2+ years in affordable housing experience is preferred

Benefits

• Top industry pay
• Comprehensive benefits
• Weekly pay for all associates working onsite at an apartment community
• Comprehensive healthcare coverage available for all full-time, regular associates
• Employer-paid employee assistance, mental health, and wellness programs
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• 401(k) with robust company match
• Opportunities for professional development, career growth, and role-based learning plans
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
• Paid time off plus floating holidays and volunteer days
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

About the Company

• At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.
• Join RPM Living and experience exceptional benefits designed to enhance your life.
• RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.

Equal Opportunity

• RPM Living is an Equal Opportunity Employer.
• If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.