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About the Role

The Territory Service/Stocking Representative services Novo BP products such as lumber, moulding, and millwork within Lowe's stores. This role involves stocking, inventory management, customer service, and product recommendations across multiple store locations.

Responsibilities

• Stocking replenishment orders by hand
• Processing credits for damaged products
• Performing inventory counts
• Managing stock levels to reduce outages
• Recommending new products
• Addressing customer concerns
• Supporting product resets and training
• Servicing assigned stores within the Territory on a regular, pre-determined call schedule
• Potentially traveling to additional stores outside of the assigned Territory
• Maintaining strong relationships with store personnel
• Maintaining accurate inventory by making focus and cycle count adjustments
• Notifying customers of necessary inventory changes
• Maintaining the appearance of Company products in stores by cleaning, culling, and placing suggested orders
• Preparing returns and credits
• Ensuring point-of-purchase materials are up to date and in place
• Providing training to store personnel on Company products and services
• Analyzing performance, product mix, market conditions, and new product opportunities
• Recommending changes when appropriate
• Facilitating store reset activity with the NHC Store Planning Team
• Participating in special events
• Stocking replenishment orders within 48 hours of delivery
• Managing all expenses per corporate policies and procedures
• Demonstrating high standards of conduct, professionalism, courtesy, ethics, and a “can-do” attitude

Requirements

• High school diploma
• A valid driver’s license and acceptable driving record
• Proof of current auto insurance
• Solid organization and time management skills
• Computer skills, specifically, Microsoft Outlook, Excel, and Word
• Ability to work a flexible work schedule
• Must be fluent in English, both written and verbal
• Must demonstrate courtesy, diplomacy, tact, and a proven ability to foster relationships based on integrity and professionalism
• Ability for overnight or daily travel to service stores is required
• Ability to drive to and from stores
• Standing and walking – 100%
• Bending or twisting – up to 60%
• Lifting 5 – 25 lbs. – up to 40%
• Lifting 35 – 50 lbs. – up to 20%
• Lifting 100 lbs. and over (with assistance) – up to 10%
• Pushing/pulling with wheeled equipment up to an average of 1500 lbs. – up to 60%
• Candidates may be required to undergo pre-employment drug testing and background checks unless prohibited by state or local law

Skills

• Selling skills
• Communication skills
• Interpersonal skills

Location

• Utica, NY
• New Hartford, NY
• Oneida, NY
• Ogdensburg, NY
• Potsdam, NY

Work Type

• Full Time

Experience Level

• Entry

Education Level

• High school diploma

Salary/Compensations

• $21.75 per hour
• $2,000 bonus
• $380/mo. Car Allowance
• Quarterly and Annual Bonus Potential

Benefits

• Medical
• Dental
• Vision
• Life insurance
• Short-term disability
• Long-term disability
• Employee assistance program
• Paid Time Off (PTO)
• 401k program with employer match

About the Company

• Novo Building Products is an industry-leading manufacturer and distributor of stair parts, mouldings, doors, specialty millwork, and various board products.
• Based in Zeeland, Michigan, Novo Building Products operates Ornamental Decorative Millwork, L.J. Smith Stair Systems, and Novo Direct.
• We endeavor to impact the people and communities we touch daily positively.

Equal Opportunity

• ADENTRA and each of its flagship brands is an equal opportunity employer and is dedicated to creating an inclusive environment, welcoming applicants from all backgrounds, experiences, and perspectives.