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Responsibilities
- Provides member service.
- Maintains the checkout area.
- Resolves member issues and concerns.
- Promotes Sam's Club products and services.
- Provides guidance and support to members regarding self-service technology.
- Processes member purchases.
- Assists with payments, returns, refunds, and exchanges according to company policies and procedures.
- Follows company safety standards, procedures, and guidelines.
- Conducts safety sweeps.
- Follows proper procedures for handling merchandise.
- Corrects and reports unsafe situations to facility management.
- Maintains entrance areas.
- Acknowledges members, verifies membership cards, and identifies member needs.
- Assists members with purchasing decisions.
- Locates merchandise.
- Zones the area.
- Arranges and organizes merchandise.
- Assists members with transporting items.
- Maintains a safe shopping environment.
- Maintains exit areas.
- Reviews member receipts.
- Assists with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity.
- Maintains paperwork, logs, and other required documentation.
- Executes emergency response procedures.
- Ensures compliance with company security and safety practices.
- Assist with the training of Member Frontline Services associates on company processes and procedures.
- Teaches new technology and tool functionality.
- Delivers new programs rollout training.
- Provides continuous learning and process improvement opportunities.
- Ensures area of responsibility is maintained in accordance with company policies and procedures by properly handling returns.
- Identifies shrink and damages.
- Complies with company policies, procedures, and standards of ethics and integrity.
- Completes work assignments and priorities by using policies, data, and resources.
- Collaborates with managers, co-workers, customers, and other business partners.
- Identifies priorities, deadlines, and expectations.
- Carries out tasks.
- Communicates progress and information.
- Determines and recommends ways to address improvement opportunities.
- Adapts to and learns from change, difficulties, and feedback.
- Embraces differences in people, cultures, ideas, and experiences.
- Creates a workplace where associates feel seen, supported and connected through a culture of belonging.
- Creates opportunities for all associates to thrive and perform.
- Helps to attract the best talent.
- Works as a team.
- Builds strong and trusting relationships.
- Communicates with impact, energy, and positivity to motivate and influence.
- Strengthens the team by helping, developing and mentoring others.
- Recognizes others’ contributions and accomplishments.
- Maintains and promotes the highest standards of integrity, ethics and compliance.
- Models the Walmart values to support and foster our culture.
- Holds oneself and others accountable.
- Supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
- Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
- Delivers results while putting the customer first.
- Makes decisions based reliable information.
- Balances short- and long-term priorities.
- Considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
- Displays curiosity and a desire to learn.
- Takes calculated risks.
- Demonstrates courage and resilience.
- Drives continuous improvements.
- Is open to and uses new technologies and skills.
- Supports others through change.
Requirements
- Retail experience including operating front end equipment (for example, cash register)
- Working with mobile retail applications
Location
- ELMSFORD, NY
Salary/Compensations
- $19.00 to $27.00 per hour
Benefits
- Medical, vision and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company paid education benefit program (Live Better U) for full-time and part-time associates
- Tuition, books, and fees are completely paid for by Walmart
About the Company
- At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
- Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job.
- This policy applies to all employees and aims to create a safe and productive work environment.