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Responsibilities

• Secure Medicaid and other relevant benefits.
• Interview and screen individuals for needs and program eligibility.
• Assist individuals in maximizing community integration and normalization.
• Provide leadership in coordinating resources.
• Refer individuals to community and social support services.
• Provide transitional care and linkage, including follow-up from inpatient and other settings.
• Support individuals in navigating complex health care and social service systems.
• Support individuals and families toward their goals.
• Advocate for needed services.
• Provide on-site crisis intervention and skill teaching when other services are not available.
• Monitor and follow up contacts and other activities to ensure services are consistent with treatment plans and adequately addressing needs and wellness recovery goals.
• Monitor progress by collaborating with the individual, their family, service providers, and other relevant entities.
• Consult with collaterals, with client permission, to improve individual outcomes and assist with goals.
• Take the lead role when collaborating with service providers to ensure continuity of care.
• Prepare and maintain consumer records in accordance with departmental procedures.
• Develop other services to meet clients’ needs when no appropriate services exist or are inadequate.
• Report emergencies and concerns to supervisor/manager/director and work toward resolution.
• Perform other duties as assigned to meet the needs of consumers and the department.
• Adhere to agency policies and procedures.

Requirements

• High school diploma or equivalent.
• Work with mental health or substance use populations preferred.

Skills

• Confidentiality
• Crisis Management
• Customer/Client Focus
• Problem Solving/Analysis
• Time Management
• Communication Proficiency
• Teamwork Orientation
• Technical Capacity
• Comply with all CABHS policies and procedures

Location

• Ogdensburg, NY

Work Type

• Full Time
• 40 hours per week

Education Level

• High school diploma or equivalent

Salary/Compensations

• $18.00 - $22.00 Hourly