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Responsibilities
- Provides member service.
- Maintains the checkout area.
- Resolves member issues and concerns.
- Promotes Sam's Club products and services.
- Provides guidance and support to members regarding self-service technology.
- Processes member purchases, including payments, returns, refunds, and exchanges.
- Follows company safety standards, procedures, and guidelines.
- Conducts safety sweeps.
- Follows proper procedures for handling merchandise.
- Corrects and reports unsafe situations to facility management.
- Maintains entrance areas, acknowledges members, verifies membership cards, and identifies member needs.
- Assists members with purchasing decisions and locating merchandise.
- Zones the area and arranges/organizes merchandise.
- Assists members with transporting items.
- Maintains a safe shopping environment.
- Maintains exit areas and reviews member receipts.
- Safeguards Sam's Club assets and property by observing and communicating potential criminal activity.
- Maintains required documentation, logs, and paperwork.
- Executes emergency response procedures.
- Ensures compliance with company security and safety practices.
- Assists with training associates on company processes, procedures, new technology, and program rollouts.
- Provides continuous learning and process improvement opportunities.
- Identifies shrink and damages.
- Complies with company policies, procedures, and standards of ethics and integrity.
- Completes work assignments and priorities by using policies, data, and resources.
- Collaborates with managers, co-workers, customers, and other business partners.
- Communicates progress and information.
- Recommends ways to address improvement opportunities.
- Adapts to and learns from change, difficulties, and feedback.
- Embraces differences in people, cultures, ideas, and experiences.
- Creates a workplace where associates feel seen, supported, and connected.
- Helps to attract the best talent.
- Works as a team, builds strong and trusting relationships.
- Communicates with impact, energy, and positivity.
- Helps, develops, and mentors others.
- Recognizes others’ contributions and accomplishments.
- Maintains and promotes the highest standards of integrity, ethics, and compliance.
- Models company values to support and foster culture.
- Holds oneself and others accountable.
- Makes a positive impact for associates, customers, members, and the world.
- Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
- Delivers results while putting the customer first.
- Makes decisions based on reliable information.
- Balances short- and long-term priorities.
- Considers how own work impacts the team’s ability to deliver on purpose.
- Displays curiosity and a desire to learn.
- Takes calculated risks.
- Demonstrates courage and resilience.
- Drives continuous improvements.
- Is open to and uses new technologies and skills.
- Supports others through change.
Requirements
- Retail experience including operating front end equipment (for example, cash register).
- Experience working with mobile retail applications.
Location
- VESTAL, NY, United States of America
Work Type
- Full-time
- Part-time
Salary/Compensations
- $19.00 to $27.00 per hour
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- PTO/PPTO for vacation, sick leave, holidays, or other purposes
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- Company paid education benefit program (Live Better U) for full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
About the Company
- Sam's Club offers competitive pay, performance-based bonus awards, and benefits for a happier mind, body, and wallet.
- Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job.
- This policy applies to all employees and aims to create a safe and productive work environment.