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About the Role

This position plays a crucial role in promoting and supporting the growth of "people" who underpin the overall growth of the Rakuten Group, designing employees' learning experiences, and maximizing their effectiveness within the Talent Development Section.

Responsibilities

• Proactively collaborate with initiative planners to plan and operate training programs, acting as a partner to maximize employees' learning experiences through continuous improvement and systematization.
• Communicate and build consensus with stakeholders, including initiative planners, related departments, and participants.
• Plan and operate the entire process for delivering talent development programs, including plan formulation, policy development, venue preparation, participant announcements, attendance management, material preparation, and on-the-day training operation.
• Plan and operate post-talent development program activities, such as survey implementation, collection, aggregation, and participant registration.

Requirements

• Project management skills and experience managing multiple tasks and schedules simultaneously while delivering deliverables on time.
• Communication and coordination skills.
• Experience establishing smooth communication with diverse stakeholders and facilitating consensus building.
• Experience reconciling differing opinions and demands to arrive at optimal solutions.
• Business standardization (systematization) skills, including planning optimal operational procedures, documenting them in manuals, and implementing them throughout the organization.
• MS Office skills, including Excel for analysis using Pivot Tables and functions, and PowerPoint for creating materials for important internal meetings.
• Fluent Japanese language skills.
• Equivalent experience in a human resources department of a business company, an HR consulting firm, or a talent development service company.
• Experience in planning, operating, and deploying large-scale initiatives, programs, meetings, or events in areas other than HR.

Skills

• Project management
• Communication
• Coordination
• Consensus building
• Business Standardization
• MS Office (Excel, PowerPoint)
• Japanese language proficiency

Location

• Tokyo

Work Type

• Full-time

Experience Level

• Mid-level

About the Company

• The Rakuten Group's mission is to contribute to society by creating value through innovation and entrepreneurship, offering over 70 services including online marketplace, travel, and banking, as well as professional sports operations.
• The Talent Development Section's mission is to promote the proactive growth of each employee by providing platforms for the development of employee competencies and skills based on Rakuten Shugi, enabling Rakuten Group to continue contributing to the empowerment of people and society as a global innovation company.