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About the Role

Champion Petfoods is seeking a Director of eCommerce, Key Accounts to develop and execute the company's eCommerce growth strategy across key marketplace customers, primarily Amazon and Chewy. This role owns end-to-end channel performance, including revenue, profitability, customer relationships, retail media, and operational excellence, driving sustainable growth and strengthening Champion's leadership in premium pet nutrition.

Responsibilities

Own and execute the eCommerce marketplace strategy, with a primary focus on Amazon and Chewy, driving sustainable revenue growth, market share, and profitability.
Develop and lead annual business plans, operating forecasts, promotional calendars, and investment strategies to achieve channel objectives.
Manage strategic customer relationships and collaborate with key marketplace partners to identify growth opportunities and strengthen business performance.
Lead best-in-class execution across assortment, content, SEO, retail media, pricing, promotions, and product availability to optimize the customer experience.
Monitor marketplace performance, industry trends, algorithm changes, and platform policies to proactively mitigate risks and capitalize on emerging opportunities.
Partner cross-functionally with Marketing, Supply Chain, Finance, and Demand Planning teams to deliver operational excellence and achieve business goals.
Leverage data and analytics to evaluate performance, identify insights, and inform strategic decision-making.
Lead and develop a high-performing eCommerce team, fostering a culture of accountability, collaboration, and continuous improvement.

Requirements

10+ years of progressive experience in eCommerce, digital commerce, or key account management, with significant experience leading Amazon and/or Chewy businesses.
Proven success managing Amazon Vendor Central and/or Seller Central, including retail negotiations, promotional planning, and retail media programs.
Deep understanding of Chewy's platform, operating model, customer experience expectations, and growth opportunities.
Strong P&L management experience with a demonstrated track record of driving profitable growth, market share gains, and revenue performance.
Experience developing and executing strategic business plans, forecasts, and customer growth initiatives.
Proven ability to lead, coach, and develop high-performing teams while influencing cross-functional stakeholders at multiple levels of the organization.
Highly analytical and data-driven, with the ability to translate insights into actionable strategies and business results.
Exceptional communication, negotiation, and relationship-building skills, with the ability to thrive in a fast-paced, growth-oriented environment.

Location

Boulder, CO
New York, NY
Nashville, TN

Work Type

Hybrid

Experience Level

10+ years

Salary/Compensations

USD$147,000 to USD$202,000

Benefits

401k with Company and donation matching
Medical
Dental
Vision
Employee Assistance Programs
In House & Online Learning & Development
Education Assistance Program
Free Bag of Premium Pet Food each month
Free Parking

About the Company

Champion Petfoods is an award-winning pet food maker with a reputation of trust spanning 35+ years.
Founded in a small town in Alberta, Canada, Champion – with its ORIJEN® and ACANA® brands – is a key player in the global premium pet food industry across three major geographic regions.
Champion Petfoods is committed to ensuring all people are provided with a safe, healthy and respectful environment.
Champion Petfoods is dedicated to upholding the highest standards of authenticity, nutritional integrity, and food safety, to earn the trust of Pet Lovers everywhere.

Equal Opportunity

Champion is an equal opportunity employer. Regardless of your race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, veteran status, or any other creed, you are wanted here.