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About the Role

Blue Hour Studios is seeking a highly skilled and motivated Account Supervisor to own client relationships and lead the day-to-day execution of complex social-first programs across creator marketing, social strategy, content creation, creative production and beyond. You will serve as a trusted client partner, translating business objectives into thoughtful work while connecting the dots across internal teams to keep programs moving forward.

Responsibilities

Own assigned Blue Hour accounts from end to end, serving as the primary day-to-day client lead and managing programs from brief through execution and reporting
Build a deep understanding of clients’ businesses, objectives and audiences, translating their needs and feedback into clear direction for internal teams
Lead day-to-day client communication, status meetings, presentations, kickoffs and briefings, confidently providing recommendations and navigating feedback
Manage the hands-on execution of client programs, including timelines, deliverables, briefs, approvals, client materials and account documentation
Coordinate closely across Strategy, Talent, Creative and Media teams to keep work moving efficiently and ensure teams are set up for success
Proactively anticipate project needs, challenges and risks, developing solutions and keeping both clients and internal teams aligned
Own project scopes, budgets and account financials, maintaining visibility into spend, resourcing, profitability and potential scope changes
Lead client reporting and campaign recaps, translating performance and learnings into meaningful insights and recommendations for future work
Build strong, lasting client relationships based on trust, responsiveness and a deep understanding of their business
Serve as a strategic thought partner, connecting day-to-day programs to broader client objectives and bringing a strong point of view to the work
Stay current on social platforms, creator marketing, audience behavior, cultural trends and the competitive landscape, bringing relevant opportunities and recommendations to clients
Partner with Strategy, Talent, Creative and other subject matter experts to develop social-first strategies and creative approaches that solve client challenges
Anticipate client needs and proactively bring forward ideas and opportunities rather than waiting for a brief
Identify opportunities to deepen existing client relationships and expand Blue Hour’s work organically
Develop and deliver persuasive client presentations, strategic recommendations, proposals and scopes in partnership with senior leadership and cross-functional teams
Maintain visibility into the overall health and trajectory of assigned accounts, proactively communicating key risks, opportunities and recommendations to senior leadership

Requirements

Thrive in a fast-paced environment, confidently juggling multiple accounts, projects, timelines and competing priorities at once without sacrificing quality or attention to detail
Highly organized, proactive and comfortable operating with minimal oversight, taking ownership, making decisions and anticipating what needs to happen next
Confident account leader and trusted client partner who takes responsibility for both the quality of the work and strength of the relationship
Collaborative team leader who is comfortable providing guidance, feedback and support to more junior team members
Strategic, solutions-oriented thinker who can see both the details and the bigger picture, connecting day-to-day execution to broader client objectives
Effective communicator who can confidently navigate clients, senior stakeholders and cross-functional teams
Collaborative by nature and skilled at bringing together different disciplines and perspectives to solve challenges and keep work moving
Culturally curious and passionate about social, creators, content and the trends shaping how people engage with brands
Comfortable with ambiguity and change, able to quickly adapt, problem solve and prioritize when plans shift
Advocate for and supporter of diversity, equity and inclusion

Skills

Social-first programs
Creator marketing
Social strategy
Content creation
Creative production
Client relationship management
Project management
Strategic thinking
Commercial responsibility
Client reporting
Campaign recaps
Social platforms
Audience behavior analysis
Cultural trend analysis
Competitive landscape analysis
Google Workspace (Sheets, Slides, Docs, Drive)

Location

Remote
Hybrid

Work Type

Full-time

Experience Level

5+ years of relevant agency experience
Demonstrated experience independently owning client relationships and simultaneously managing multiple complex accounts, projects or workstreams
Experience leading social-first and creator-led marketing programs from strategy through hands-on execution and reporting
Strong project management skills with experience managing scopes, budgets, timelines, forecasting and cross-functional resources
Strong understanding of the social and creator ecosystem, including platforms, audience behaviors, cultural trends and evolving best practices
Strong strategic thinking with the ability to translate client business objectives into clear recommendations and actionable plans
Strong written, verbal and presentation skills with experience communicating with senior client stakeholders
Proven ability to operate independently, prioritize competing needs and deliver high-quality work in a fast-paced, ever-changing environment

Salary/Compensations

$85,000.00 - $110,000.00

Benefits

Discretionary bonus
Health insurance coverage
Life and disability insurance
Retirement savings plans
Company paid holidays
Unlimited paid time off (PTO)
Mental health and wellness resources
Pet insurance
Childcare resources
Identity theft insurance
Fertility assistance programs
Fitness reimbursement

About the Company

Blue Hour Studios is a social-first content agency that builds community and fandom by playing at the intersection of creators, culture, content and commerce.
We understand the value that different perspectives can bring to our clients and culture, so we strive for an environment where our employees feel welcomed, safe and empowered.
We value YOU and believe that your authentic voice and unique perspective allows us to create a more rewarding culture and experience, together.
Our simple recipe for success? We hire talented people (thinkers, doers, dreamers, makers), challenge them and give them every opportunity to grow.

Equal Opportunity

Horizon Media is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.