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About the Role

As Head of US GTS Sales, Program Management and Client Management, you will develop and drive the front-to-back client engagement and sales strategy for US GTS. You will lead a team of specialists to deliver bespoke solutions across a client's end-to-end trade cycle and provide market-leading client servicing. This senior leadership role requires broad industry knowledge to drive thought leadership and market engagement, building a high-performing culture with clear ambition and execution discipline.

Responsibilities

Define, own, and execute trade finance growth strategy for US GTS.
Build a culture of sales excellence, lead origination, structuring, and negotiation of large and complex trade finance transactions.
Drive sustainable revenue growth through relationship building, client strategic plans, and pipeline management.
Shape segment or sector-specific solutions aligned with clients’ evolving working capital and trade finance needs.
Collaborate with distribution teams to deliver suitable distribution strategies.
Drive industry-leading best practices across the GTS and Bank network.
Leverage trade expertise to provide solutions for replication opportunities across global GTS sites.
Maintain in-depth knowledge of global industry trends, supply chains, regulatory environments, and working capital needs.
Understand current economic trends and their impact on HSBC.
Upskill sales force to drive strategic client conversations.
Direct resources to achieve specific targets and long-term growth.
Represent the bank at industry events, trade forums, and sector-focused client round tables.
Maintain and enhance Company and Group image.
Lead the US Program Management capability responsible for growing structured trade programs.
Drive the identification, prioritization, and onboarding of new counterparties.
Drive systematic cross-sell identification into and around structured trade programs.
Establish and run program governance.
Ensure program activity is commercially sound and operationally executable.
Lead Client Management to improve client retention, satisfaction, and growth.
Embed Sales through Service culture.
Build a “voice of client” feedback loop to influence product improvements.
Build and maintain strategic relationships with C-suite, Treasurer, Chief Procurement Officer, and other decision makers.
Position HSBC as the trusted advisor for working capital and trade finance needs.
Drive revenue growth to maximize commercial profitability and relationship depth.
Lead the development and execution of a client-centric culture.
Facilitate and ensure effective alignment and collaboration with CIB and Cross-Product teams.
Ensure timely distribution of relevant industry groups insights, case studies, and content.
Ensure strong relationships with key external stakeholders and industry bodies.
Develop and lead a team of high-performing, specialized trade professionals.
Develop and maintain an environment of consistent performance measurement, training, and development.
Lead and encourage constructive global teamwork.
Champion the provision of knowledge, training, tools, content, and insights.
Promote colleague well-being and a diverse and inclusive culture.
Live the HSBC values.
Ensure the fair treatment of customers.
Maintain and observe HSBC internal control standards.
Foster a compliance culture.

Requirements

Extensive knowledge of GTS business, offerings, regulatory environment, and market dynamics.
Multi-year track record in structuring large complex deals, payables, receivables, including highly complex trade loan structures using risk mitigation instruments.
In-depth knowledge and experience of Trade Asset Distribution from large scale deal origination and sell down.
Comprehensive knowledge of macro trends in a continuously evolving external environment.
Suitable corporate/wholesale banking experience with a solid sales experience with clients across multiple sectors and segments.
Experience of creating, leading and motivating a team.
Excellent communication and inter-personal skills, with experience of dealing with executives at all levels.
Proven ability in identifying and meeting customer needs through matching a broad range of products and services.
Proven track record in performance execution.
Ability to gather, analyze and interpret comprehensive information and/or customer requirements to provide solutions that are commercially viable and sustainable.
Credit assessment skills, particularly regarding more complex and structured facilities with an international dimension.
Flexibility and allowance for business travel.
Excellent time management, planning, and organization skills.
Broad-based knowledge of HSBC Group companies and product ranges.
Must be authorized to work in the US.
Immigration sponsorship may be available if needed.

Skills

Trade finance
Sales leadership
Program management
Client management
Structured trade products
Receivables financing
Payables financing
Structured trade loans
SBLCs/Guarantees
Trade Asset Distribution
Relationship building
Pipeline management
Strategic planning
Communication skills
Inter-personal skills
Credit assessment
Time management
Planning
Organization

Location

Work Type

Full-time

Experience Level

Senior leadership

Benefits

Competitive pay and benefits package
Robust Wellness Hub
Welcoming and inclusive work environment
Tailored professional development opportunities
Industry-leading volunteerism policy
Generous matching gift program
Comprehensive program of immersive Sustainability and Climate Change Initiatives
Employee Resource Groups

About the Company

HSBC's purpose is Opening up a world of opportunity.
HSBC uses its unique expertise, capabilities, breadth, and perspectives to open up new kinds of opportunity for its more than 40 million customers.
HSBC is bringing together people, ideas, and capital that nurture progress and growth.
HSBC is the largest trade bank in the world, offering a comprehensive range of traditional and structured trade solutions to clients across the Corporate & Institutional Banking landscape.
Global Trade Solutions (GTS) vision is to “connect the world through trade” with client facing functions supporting customers with their risk mitigation and working capital needs.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.