About the Role
The Technical Sales Specialist (TSS) is a key commercial role within the Chromatography and Mass Spectrometry Division (CMD), responsible for selling and supporting CMD products in the Western United States and Western Canadian provinces. This role aims to enhance business potential through sustained revenue growth of instruments and consumables, acting as a trusted advisor from prospecting to deal closing.
Responsibilities
- Identifies and prioritizes new client opportunities and sales potential for respective product lines.
- Supports Account Managers to uncover new potential opportunities and enhance sales revenue.
- Develops trusted and valued relationships with customers.
- Supports Account Managers with execution and acts as a trusted advisor.
- Provides technical knowledge for the product line and brings in technical support as needed.
- Shares the voice of the customer towards the Business Unit.
- Attends technical visits to Business Unit, manufacturing, R&D sites, and Demo centers with customers.
- Supports New Product Introduction (NPI) prospects within territory to improve adoption rates and revenue return.
- Supports the sales funnel and joins forecast calls in collaboration with country leads and their sales teams.
- Uses Thermo Fisher Scientific’s sales tools to efficiently handle accounts, opportunities, pipelines, and forecasts.
- Maintains awareness of competitor and industry activity.
- Works in partnership and coordination with sales, field application, lab application, and IES specialists to provide technical expertise.
- Provides product positioning training to country sales teams.
- Maintains and improves technical knowledge on assigned product lines and company literature.
- Represents Thermo Fisher Scientific positively throughout customer locations.
Requirements
- 5 plus years of work-related experience.
- 2+ years consistent track record of sales experience in analytical/relevant instrument market and running complex, high-value accounts strongly preferred.
- Bachelor’s degree required.
- Strong market knowledge and business insight of industry sector, markets, and key trends preferred.
- Experience in conducting seminars and presentations.
- Commercial mentality, strongly motivated by desire to win new business, with validated steadfast pursuit of opportunities.
- Strong interpersonal, oral and written communication, and presentation skills.
- Fluent in English and other languages as needed in the assigned region.
- Demonstrated commercial excellence working in a matrix environment.
- Ability to explain and sell the technical aspects of Thermo Fisher Scientific’s scientific product portfolio.
- Ability to travel to customer locations up to 80% including overnight travel.
- Demonstrate Thermo Fisher Scientific values – Integrity, Intensity, Innovation and Involvement.
Skills
- Sales
- Technical Sales
- Chromatography
- Mass Spectrometry
- Customer Relationship Management
- Market Knowledge
- Business Insight
- Presentation Skills
- Interpersonal Skills
- Communication Skills
Location
- Western United States
- Western Canadian provinces
Work Type
- Standard (Mon-Fri)
- Full-time
Experience Level
- 5+ years of work-related experience
- 2+ years sales experience in analytical/relevant instrument market
Education Level
- Bachelor’s degree
Salary/Compensations
- $91,000.00–$136,000.00
- Variable annual bonus based on company, team, and/or individual performance results
Benefits
- Competitive remuneration
- Annual incentive plan bonus
- Healthcare
- Range of employee benefits
- Choice of national medical and dental plans
- National vision plan
- Health incentive programs
- Employee assistance and family support programs
- Commuter benefits
- Tuition reimbursement
- At least 120 hours paid time off (PTO)
- 10 paid holidays annually
- Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
- Accident and life insurance
- Short- and long-term disability
- Retirement and savings programs
- Competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP)
About the Company
- Thermo Fisher Scientific enables customers to make the world healthier, cleaner and safer.
- As a global team of 150,000+ colleagues, they share values of Integrity, Intensity, Innovation and Involvement.
- They work together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.
- Diverse experiences, backgrounds, and perspectives are valued.
Equal Opportunity
- Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
- Offers accessibility service for job seekers requiring accommodations in the job application process for individuals requiring assistance due to hearing, vision, mobility, or cognitive impairments.
