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About the Role

The Human Resources Generalist serves as a trusted partner to field leadership and employees by supporting a broad range of human resources functions, including employee relations, leave administration, compliance, HR operations, and employee lifecycle activities. This role plays a critical part in delivering responsive, high-quality HR support while ensuring compliance with federal, state, and local employment laws, company policies, and HR best practices.

Responsibilities

• Independently manage the end-to-end statutory Leave of Absence (LOA) process for a high-volume field employee population, serving as the primary point of contact for employees, managers, Benefits, and third-party administrators while ensuring accurate case management, timely documentation, regulatory compliance, and return-to-work coordination.
• Serve as a trusted Human Resources partner by providing guidance and support to employees and managers on HR policies, procedures, and employee relations matters, exercising sound judgment and maintaining the highest level of confidentiality.
• Support employee relations initiatives by assisting with workplace concerns, conducting or participating in employee investigations, documenting findings, and partnering with HR leadership to facilitate appropriate resolutions while ensuring compliance with company policies and employment laws.
• Process and maintain employee lifecycle transactions, including new hires, transfers, promotions, status changes, and terminations, ensuring timely and accurate data entry within the Company's Human Resources Information System (HRIS).
• Partner with Talent Acquisition and hiring managers to facilitate a seamless onboarding experience by coordinating pre-employment requirements, new hire documentation, and orientation activities.
• Conduct regular audits of employee personnel files, HRIS records, Form I-9s, E-Verify documentation, and employment authorization records to ensure data integrity and compliance with company policies and applicable regulations.
• Ensure compliance with all applicable federal, state, and local employment laws, as well as company policies, by maintaining accurate records and supporting HR compliance initiatives.
• Analyze HR data, identify trends and discrepancies, recommend corrective actions, and contribute to continuous process improvements that enhance operational efficiency and employee experience.
• Prepare and process employment verifications, support employee training and orientation initiatives, and assist with other routine HR administrative functions as needed.
• Collaborate with the Human Resources team and cross-functional partners on departmental initiatives, special projects, and organizational priorities while supporting the Company's People First culture and Core Values.
• Provide scheduled weekly support for the New York office switchboard, contributing to the collaborative administrative support structure of the New York Branch office.
• Perform other duties and special projects as assigned

Requirements

• Bachelor’s degree in Human Resources or a related field preferred.
• Minimum of 3 years of progressive Human Resources Generalist experience required, with demonstrated responsibility across multiple HR functions in a fast-paced environment.
• Experience administering statutory Leave of Absence (LOA) programs (FMLA, state leave programs, ADA, and related leave laws) strongly preferred.
• Experience supporting employee relations matters, including workplace investigations, policy interpretation, and conflict resolution, preferred.
• Bilingual in English/Spanish or English/Albanian required.
• Working knowledge of federal, state, and local employment laws and HR best practices.
• Proven ability to manage a high-volume workload with exceptional organizational skills, attention to detail, sound judgment, and the ability to prioritize multiple deadlines.
• Strong analytical, problem-solving, and interpersonal skills, with the ability to maintain confidentiality and build effective working relationships across all levels of the organization.
• Intermediate to advanced proficiency in Microsoft Excel required, including experience with pivot tables, formulas, charts, sorting/filtering, and data analysis.
• Proficiency in Microsoft Word, Outlook, PowerPoint, and HRIS systems required.
• Self-motivated, dependable, and committed to providing a high level of employee service while working both independently and collaboratively within a team environment.

Skills

• Employee Relations
• Leave Administration
• Compliance
• HR Operations
• Employee Lifecycle Activities
• Statutory Leave of Absence (LOA) Management
• Workplace Investigations
• Policy Interpretation
• Conflict Resolution
• HRIS Systems
• Microsoft Excel (Pivot Tables, Formulas, Charts, Sorting/Filtering, Data Analysis)
• Microsoft Word
• Microsoft Outlook
• Microsoft PowerPoint
• Organizational Skills
• Analytical Skills
• Time Management
• Problem-Solving Skills
• Interpersonal Skills
• Confidentiality Management
• Customer Service

Location

• New York

Work Type

• Full-time

Experience Level

• Minimum of 3 years of progressive Human Resources Generalist experience

Education Level

• Bachelor’s degree in Human Resources or a related field preferred

Salary/Compensations

• $75000-$80000 BOE
• USD $80,000.00/Yr.

Benefits

• Medical insurance
• Dental insurance
• Life insurance
• Long-term disability (LTD) insurance
• 401K Savings Plan

About the Company

• Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States.
• We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best.
• We foster an inclusive workplace culture where diversity is celebrated and every voice matters.
• Join our team of Extraordinary People committed to delivering Exceptional Service.
• Together, we'll redefine industry standards and create a workplace where your talent thrives.
• Discover your potential with Harvard Maintenance.
• Learn more about our company and culture, apply today and be part of something extraordinary.
• www.harvardmaint.com

Equal Opportunity

• An Equal Opportunity Employer --- M/F/D/V