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About the Role

This role is responsible for the day-to-day operational and financial performance of an assigned station, ensuring excellent customer service and a positive work environment. You will manage the station budget, staffing forecasts, and resource requirements, while ensuring product quality and timely completion of work.

Responsibilities

• Responsible for day-to-day operational and financial performance of assigned station, monitoring performance against plan and initiating corrective actions to improve results
• Reviews data on incoming flights such as scheduled or estimated times of arrival/departure, destinations and down line station stops, to plan operation
• Responsible for maintaining station facilities, equipment, and professional appearance standards for all UGE employees
• Willingness and ability to work beyond scheduled times due to irregular operations and/or business need
• Performs periodic inspections on filters, pumps, valves, tanks, pressure controls, metering and gauging equipment, company vehicles
• Responsible for compliance with Station controls and Internal Audit standards
• Investigates causes of accidents and recommends safety measures for preventing further occurrences
• While performing the duties of this job, the employee may regularly work outside, in all weather conditions
• Sets a positive, accountable example for station team to ensure excellent customer service
• Responsible for maintaining a positive work environment, strong employee relations, and collaborative relationships
• Demonstrates a calm, direct demeanor during periods of high volume or irregular operations
• Provides coaching and direction to the station team to achieve operational goals
• Maintain strong working relationships with OAL / airport authorities / vendors / union / governmental authorities (FAA/TSA/CBP)/internal divisions
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, and ensuring employees successfully complete company's training program
• Manages the station budget, staffing forecasts and resource requirements
• Ensure through definitive methods that product meets or exceeds quality standards set forth; ensure all work is completed in a timely manner, contributing to an efficient operation, while projecting a professional image
• Monitor local vendor performance including GSE maintenance, janitorial, etc.
• Prepares and submits recommendations designed to improve efficiency of fueling services

Requirements

• Must be at least 18 years of age
• Must possess a valid US driver’s license
• Must pass pre-employment color vision test
• Must pass pre-employment drug screen
• Must be comfortable working in all weather conditions
• Ability to communicate and interact with others in the English language, both oral and written
• Repetitive motions that may include the wrists, hands, and/or fingers
• Requires ability to use computers and other office equipment
• Requires ability to sit, stand and walk for extended periods of time
• Ability to lift up to 70lbs on a consistent basis
• Ability to pass all pre-screening clearances applicable to position qualifications

Skills

• Proficiency in fueling commercial aircraft
• Strong understanding of ATA Spec 103, NFPA 407
• Ability to manage airport operations independently
• Ability to work in a dynamic, fast paced operational environment
• Analytical thinking
• Goal-oriented leadership
• Service-oriented performance
• Strong communication and interpersonal skills
• Strong problem-solving skills
• Drive for excellence
• Organization and planning skills
• Strong leadership skills
• Ability to motivate and coach others

Location

• San Francisco International Airport California

Work Type

• Full-time

Experience Level

• Minimum 2 years of Fueling or Airport Operations experience

Salary/Compensations

• Salary will be competitive and commensurate with experience.

Benefits

• Flight privileges: Our employees and their families can fly anywhere in the world on stand-by across United Airlines’ amazing global network.
• Discount Program: 20% off for flight tickets with United Airlines
• Vacation, Sick Time, and Floating Holidays
• Access to Medical Plan Options including PPO, Dental, Vision, Personal Accident, and Life Insurance
• Flexible Spending Accounts, Long Term Disability,
• 401(k)
• Paid Training
• Paid parking or transportation assistance
• Participation in the UGE annual incentive plan

About the Company

• United Ground Express, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.

Equal Opportunity

• UGE is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBTQ
• United Ground Express, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.