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About the Role
Provides technical support and services to customers, works with the Outside Sales team to grow existing customers and create new ones, educates customers about features and benefits of services and products, processes customer orders including data entry, prepares quotations, bids, and letters, and assists in the warehouse, shipping and receiving, and other administrative duties.
Responsibilities
- Provides technical support and services to customers
- Works with Outside Sales team to grow existing customers and create new ones
- Educates customers about features and benefits of our services and products
- Processes customer orders, including order data entry
- Prepares quotations, bids, and letters
- Assists in the warehouse, shipping and receiving, and other administrative duties
- Assists with general sales and marketing initiatives as required
Requirements
- High School Diploma or equivalent
- Minimum 1+ years’ experience in wholesale distribution
- A high level of ownership, accountability and initiative
- Had success working in a fast-paced environment; ability to prioritize multiple tasks
- Organizational skills, communication skills and attention to detail
- The skills to use of a variety of technology and new computer applications
- The ability to frequently lift and carry up to 25 lbs and occasionally up to 50 lbs
- A positive attitude and excellent customer service skills
- The ability to work in inclement weather as required
- Ability to work independently and in a team environment
- A strong commitment to health and safety
Skills
- Customer service
- Sales
- Technical support
- Order entry
- Quotation preparation
- Bid preparation
- Letter preparation
- Warehouse assistance
- Shipping and receiving assistance
- Administrative duties
- Sales initiatives assistance
- Marketing initiatives assistance
- Technology usage
- Computer application proficiency
- Organizational skills
- Communication skills
- Attention to detail
- Ability to work independently
- Teamwork
Experience Level
- 1+ years experience in wholesale distribution
Education Level
- High School Diploma or equivalent
Salary/Compensations
- $21.42 - $24.78 Hourly
Benefits
- Health and wellness benefits
- Employee recognition programs
- Discounts
- Perks
- Employee Incentive (Bonus) Plan
- Retirement Savings Program with company match
- Comprehensive Health and Wellness Benefits
- Employee Referral Program
- Learning and Development opportunities
- Employee Discount Programs
- Generous vacation/paid time-off allowance
- Career advancement opportunities
- Flexible work arrangements
- Paid time-off to volunteer
- Work boot reimbursement
- Education assistance
About the Company
- ICONIX is Canada’s most diverse national waterworks distributor, with footprints across the country.
- We offer an agile, expert team of trusted, technical problem solvers that provide reliable access to innovative products and services for businesses and communities that depend on essential water and wastewater infrastructure.
- ICONIX is proud to be part of the Deschênes Group, a family-owned business based out of Montreal, Quebec, consisting of 16 business units and growing.
- The Deschênes Group is consistently ranked among Canada’s Best Managed Companies, a true testament to the company’s commitment to investing in its people and in delivering the best experience to our customers and partners.
Equal Opportunity
- ICONIX is committed to creating accessible environments for our applicants and employees. If you require accommodation or special assistance at any stage of the application process and employment, please contact us at careers@iconixww.com with your request. Your information will be treated as confidential.