Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Ng Siu Chan Centre is Yee Hong's newest long-term care home, focusing on Relationship-Centred Care and Meaningful Living. This role offers an exciting opportunity to contribute to the opening of a new home and help create an exceptional experience for residents, families, and team members.

Responsibilities

• Provides administrative support to the Executive Director and Director of Resident Care in resident, financial, and staff-related matters.
• Assists the Director of Resident Care in communication and follow-up with internal and external parties.
• Assists the Director of Resident Care and Social Worker in the resident pre-admission process.
• Provides administrative support in the resident admission and discharge process, including data entry, chart preparation, and scheduling.
• Maintains resident records in accordance with Ministry standards and guidelines.
• Handles and maintains proper records of residents' trust accounts receipts and disbursements.
• Maintains an accurate record of LTC Home petty cash expenditures.
• Prepares nursing staff schedules and manages shift exchanges and accommodation requests.
• Organizes and maintains central computer and paper filing systems, policies, procedures, and the Resource Library.
• Provides administrative support for LTC home committee meetings, including arrangements, notifications, and follow-up.
• Conducts tours of the LTC home for interested families and community groups.
• Oversees the central Administrative office, including reception, stationery, and mail.
• Orders and maintains inventory of office supplies, ensures regular maintenance of office equipment, and coordinates repairs.
• Assists in scheduling and accurately updating work schedules into the Time and Attendance System.
• Works closely with the Administrative Team and provides backup for other administrative or receptionist staff.
• Coordinates the deployment of volunteers for office support and provides guidance and supervision.
• Keeps up-to-date with developments and best practices in the field.
• Performs other duties as required.

Requirements

• Completion of a College secretarial program, or equivalent.
• Minimum 3 years of administrative or secretarial experience, preferably in a long-term care environment.
• Ability to take initiative, work independently, and contribute effectively as a team member.
• Superior organizational and time management skills.
• Flexibility and adaptability in a changing environment.
• Excellent customer service skills.
• Computer literacy required.
• Familiarity with medical terminology is an asset.
• Satisfactory Police Reference Check (with vulnerable sector screen) result.
• Ability to converse in Chinese.

Skills

• Chinese word processing
• Workday
• Medical terminology
• Customer service
• Organizational skills
• Time management
• Computer literacy

Location

• N/A

Work Type

• Full-time

Experience Level

• 3 years

Education Level

• College secretarial program

Salary/Compensations

• $24.42 - $28.74

Benefits

• Competitive total compensation package
• Multi-employer pension plan
• Professional development opportunities
• Ongoing learning and development
• Employee education assistance program
• Award winning corporate culture
• Safe, inclusive and supportive work environment

About the Company

• At Yee Hong, our values guide everything we do: We Care, We Collaborate, and We Commit to creating meaningful experiences for residents, clients, families, volunteers, students, and one another.
• The Ng Siu Chan Centre will provide an innovative care environment where residents are supported to live with purpose, dignity, independence, and choice.

Equal Opportunity

• Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process.
• Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position.
• If contacted for this employment opportunity, please advise if you require any accommodation.