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About the Role

This position supports our team by keeping public spaces and guest room floors clean and fully stocked, assisting Guest Room Attendants, and delivering guest requests—all while ensuring a seamless and exceptional experience.

Responsibilities

• Retrieve soiled linen and garbage from Guest Rooms and Room Attendants carts and/or storage closets to dispose of through the linen chute or dumpsters.
• Maintain hallways, reporting maintenance issues and special cleaning assignments (i.e. carpet cleaning or repainting areas).
• Deliver guest amenities or special requests to guest rooms (i.e. rollaway beds, baby cribs, refrigerators, toothbrushes/toothpaste).
• Complete daily, weekly, monthly, quarterly projects as assigned by Housekeeping Managers/Supervisors.
• Clean stairwells, elevators and hallways free from debris and room service trays.
• Maintain housekeeping supply storeroom by organizing new supplies upon delivery and restock of floors.

Requirements

• Ability to work in a fast paced environment.
• Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio.
• Must be able to read and understand daily work assignments.
• Must be able to lift up to 50 pounds on a regular basis.
• Must be able to push/pull up to 250 pounds frequently.

Location

• Downtown Austin

Work Type

• Full-time

Benefits

• Free Downtown Parking in our Underground Garage
• Associate Cafeteria with Daily Complementary Hot Meals
• Medical, Dental, Vision, Employee Assistance Program, Telemedicine, and Short Term & Long-Term Disability.
• 401(K) Match, Pre-Tax Health Savings Account, and Flexible Spending Amount
• Exclusive Omni Associate Travel Discounts on Hotel Rooms, Food & Beverage and more!
• Tuition Reimbursement
• Adoption Services Aid
• Pet Insurance
• Legal Services
• Paid Time Off
• Friends & Family Discounts
• Discounted E-Cornell Courses
• Leadership Development Programs
• Diversity & Inclusion Programs
• Omni Support Center Internal Reward Program
• Work/Life Balance

About the Company

• Omni Austin Hotel Downtown blends Texas charm with modern luxury, offering both guests and associates a one-of-a-kind experience that captures the true spirit of downtown Austin.
• Our associates thrive in a dynamic and upbeat environment, supported by comprehensive training, mentorship, and opportunities for career growth.
• We take pride in fostering a culture built on respect, gratitude, and empowerment — one that encourages our team members to learn, grow, and advance within the company.
• Working at the Omni Austin Hotel Downtown means being part of a brand recognized for exceptional service and genuine hospitality.
• Join a team that celebrates hospitality, heart, and the unmistakable energy of Austin — where every day brings something new.

Equal Opportunity

• Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.
• Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.