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About the Role

Responsible for intaking new participants, assisting with SF Paratransit applications and renewals, conducting outreach, and managing the Child and Adult Care Food Program (CACFP).

Responsibilities

• Handles general inquiry calls and emails from potential participants and referral sources.
• Gathers information from potential participants to complete a detailed intake form.
• Submits Medical Treatment Plans to physicians and follows up.
• Conducts in-person and virtual presentation outreach in the community.
• Assists participants in applying for and renewing San Francisco Paratransit Group Van Transportation Service.
• Assists with and maintains participant's Child and Adult Care Food Program (CACFP) eligibility annually.
• Maintains and inputs daily meal records.
• Maintains the participant's Adult Day Services Participant Agreement.
• Provides administrative support to the Director, including preparation of statistical reports and office administration.
• Performs other duties as assigned.

Requirements

• High school diploma with a minimum of two years of office experience.
• Basic skills and knowledge of Microsoft Office processing (Word, PowerPoint, Excel) in English and Chinese.
• Bilingual in English and Cantonese.
• Must have TB clearance within 12 months prior to employment and maintain clearance annually thereafter.
• Must acquire CPR and First Aid certificates within 6 months of employment and maintain current certificates thereafter.

Skills

• Excellent organizational skills
• Excellent interpersonal skills
• Excellent verbal communication skills
• Excellent written communication skills

Location

• San Francisco

Work Type

• Full-time

Experience Level

• Minimum of two years of office experience

Education Level

• High school diploma
• Associate degree preferred

About the Company

• Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law.
• We participate in E-Verify.
• Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
• We may provide reasonable accommodations to applicants with disabilities.
• If you need a reasonable accommodation for any part of the application or hiring process, please call (415) 677-7600 for special assistance.