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About the Role

Exciting opportunity to work at Ocean Downs Casino, located near the beaches and boardwalk of Ocean City, MD. Have fun while pursuing a career in the casino industry and ensuring guests have a good time.

Responsibilities

• Creates and ensures a fun-filled, entertaining, and exciting environment with a focus on service excellence.
• Greets and serves guests in a friendly and efficient manner.
• Operates P.O.S. System and performs accurate cash and financial transactions.
• Accurately records all Food & Beverage revenues and corresponding receipt of money, credit cards, complimentaries, and coupon settlements.
• Assists with room setup according to the floor plan and banquet event order.
• Assists with table setting, buffet setups, displays, and bars according to the banquet event order.
• Prepares all settlement paperwork in a consistent and organized manner.
• Assists with closing down and cleaning up banquets.
• Monitors guest alcohol consumption, adhering strictly to Company Policy & Maryland Law.
• Maintains inventory and restocks all items and products in the area as needed.
• Ensures the work area is clean and sanitary.
• Relays all guest compliments and complaints to Food & Beverage Management.
• Promotes outstanding customer relations.
• Promotes honesty and trust among the team.
• Performs all other duties as assigned.

Requirements

• Ability to read, write, speak, understand, or communicate in English sufficiently to perform the necessary functions of this position.
• Ability to consistently comprehend, retain, and execute written, verbal, and demonstrated directions, explanations, and guidance.
• Ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management.
• Must be able to lift twenty (20) pounds without difficulty, repeatedly.
• Must be able to sit, walk, or stand for extended periods of time without difficulty.
• Must be able to work a flexible schedule based on business needs, including days, evenings, nights, weekends, and holidays.
• Must be able to obtain and keep a License issued by the Maryland State Lottery Agency required of all Gaming Establishment employees.

Skills

• Previous server experience preferred.
• TiPS Certification Required.

Location

• Berlin, Maryland

Work Type

• Full-time

Experience Level

• Previous server experience preferred

Education Level

• High School Diploma or Equivalent Preferred

Salary/Compensations

• $6 per hour

About the Company

• Located in Berlin, Maryland, Ocean Downs Casino is a premier entertainment destination offering exciting gaming experiences, live harness racing, and exceptional hospitality.
• As part of Churchill Downs Incorporated, we are committed to creating an inclusive and engaging workplace where team members thrive.
• We value diverse perspectives and believe collaboration drives innovation and success.
• At Ocean Downs, we foster a culture of respect, continuous learning, and growth—empowering our team to deliver unforgettable experiences for our guests while achieving our shared vision.
• Ocean Downs has been delivering exceptional entertainment experiences in Maryland’s Eastern Shore region, combining horse racing, casino gaming, live events, and dining—all in a community-focused setting that celebrates the spirit of Eastern Shore hospitality.

Equal Opportunity

• All qualified applicants and employees will receive consideration for employment, promotion, or other employment opportunities without regard to: race, color, religion, sex (including pregnancy), age, national origin, marital status, sexual orientation, gender identity, genetic information, military status, or disability.