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About the Role

At Armanino, you determine your career path, pursuing challenges you are passionate about in industries you care about. We offer a unique work environment where your passions, work, and family & friends can overlap, helping you achieve growth through a network of smart and supportive people.

Responsibilities

• Develop and manage client relationships, establishing, cultivating, and maintaining trusted relationships throughout the client lifecycle to drive satisfaction, retention, and growth.
• Manage a portfolio of approximately 150 client accounts, serving as the primary relationship owner and point of contact.
• Proactively identify client needs, business objectives, and growth opportunities, collaborating across service lines to maximize client value.
• Partner with project teams, solution architects, consultants, and service delivery leaders to ensure successful outcomes and a seamless client experience.
• Lead client meetings and strategic discussions involving clients, vendors, consultants, and internal stakeholders.
• Support the development, negotiation, and execution of statements of work, renewals, and change orders.
• Manage client escalations with urgency and professionalism, coordinating resources to drive timely resolution.
• Maintain clear, proactive, and consistent communication, follow-up, and account organization.
• Identify, develop, and close growth opportunities within the client portfolio by aligning Armanino's services and solutions to evolving client needs.
• Drive cross-sell and expansion opportunities through proactive outreach, account planning, and collaboration across service lines.
• Maintain an active pipeline, accurately track sales activities, and provide regular forecasting and reporting.
• Collaborate with subject matter experts and practice leaders to position solutions, develop proposals, and advance opportunities through the sales cycle.
• Represent Armanino at conferences, trade shows, seminars, sponsorship events, and networking activities to strengthen relationships and identify prospective opportunities.
• Lead renewals for software subscriptions, managed services, and recurring service contracts, ensuring timely execution, client retention, and a seamless experience.
• Manage add-ons, service adoption, and other account expansion activities to maximize recurring revenue and account value.
• Proactively identify renewal risks and growth opportunities and maintain accurate renewal and growth pipelines.
• Partner with vendors and internal teams to resolve licensing, pricing, billing, order processing, and contract-related issues.

Requirements

• Bachelor's degree in Accounting, Finance, Business, or a related field, or equivalent experience.
• Minimum of 3 years of sales, account management, or client relationship management experience, preferably within a professional services environment.
• Proven ability to develop and leverage relationships with C-level executives and other key client stakeholders.
• Demonstrated success identifying and closing client expansion, cross-sell, or new business opportunities.
• Strong consultative selling, account management, and relationship-building skills.
• Excellent written and verbal communication skills with strong executive presence.
• Highly organized with the ability to manage multiple client relationships, priorities, and deadlines.
• Self-directed, proactive, and results-oriented, with the ability to work independently and collaboratively across teams.
• Ability to influence and collaborate effectively with individuals across a wide range of roles, personalities, and organizational levels.
• Ability to succeed in a high-performance, client-focused, and deadline-driven environment.
• Proficiency with CRM and sales tools, with a demonstrated ability to maintain accurate and timely client, opportunity, and activity data.

Experience Level

• Minimum of 3 years of sales, account management, or client relationship management experience

Education Level

• Bachelor's degree in Accounting, Finance, Business, or a related field, or equivalent experience.

Salary/Compensations

• For Colorado residents, the compensation range for this position: $91,600 - $107,800.
• For Washington residents, Illinois residents, New York residents, and Southern California residents, the compensation range for this position: $100,800 - $118,600.
• For Northern California residents, the compensation range for this position: $105,400 - $124,000.
• Compensation may vary based on skills, role, and location.

Benefits

• Medical, dental, vision
• Generous PTO plan and paid sick time
• Flexible work arrangements
• 401K with Profit Sharing
• Wellness program
• Generous parental leave
• 11 paid holidays

About the Company

• Armanino is the brand name under which Armanino LLP and Armanino Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with law, regulations, and professional standards.
• Armanino LLP is a licensed independent CPA firm that provides attest services, and Armanino Advisory LLC and its subsidiary entities provide tax, advisory, and business consulting services.
• Armanino Advisory LLC and its subsidiary entities are not licensed CPA firms.
• Armanino is proud to be Among the top 20 Largest Firms in the Nation and one of the Best Places to Work.

Equal Opportunity

• Armanino provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
• In addition to federal law requirements, Armanino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
• This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
• Armanino expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
• Improper interference with the ability of Armanino employees to perform their job duties may result in discipline up to and including discharge.
• For positions based in San Francisco, consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.
• For Individuals who would be working within the City of Los Angeles, Armanino will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
• To view our Consumer Notice at Collection for job applicants, please visit: https://www.armanino.com/terms/ccpa-employee-notice/