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About the Role
The Mobile Crisis Clinician provides 24/7 crisis response, stabilization, and prevention services to clients in need. This role involves timely evaluation, triage, and connection to acute mental health, developmental disability, and substance abuse services, aiming to reduce hospitalizations and emergency service utilization.
Responsibilities
- Provide immediate telephonic response to assess crisis, risk, mental status, medical stability, and determine appropriate response.
- Provide face-to-face crisis response as needed.
- Make referrals for emergency or continuing care.
- Suggest treatment alternatives to facilitate community-based services.
- Develop or revise Crisis Plans within Person Centered Plans.
- Monitor or coordinate movement across levels of care for individuals and families.
- Coordinate discharge planning and community re-entry following hospitalization or residential services.
- Ensure continuing care and support.
- Be familiar with policies and procedures regarding emergency services and medication administration.
Requirements
- Master’s Degree in Social Work or related field from an accredited college or university.
- Minimum of one (1) year of experience in crisis management services in assertive outreach, assertive community treatment, emergency department, or other 24/7 emergent/urgent response settings.
- Requires a combination of skills in operational oversight and evaluation of program services and staff, personnel management, public relations, governmental relations, leadership development, and team building.
- Ability to travel throughout the five boroughs.
- Ability to work flexible hours and days, including weekends, evenings, and holidays, according to the needs of a 24/7 program.
Skills
- Crisis management
- Crisis intervention
- Crisis stabilization
- Crisis prevention
- Evaluation
- Triage
- Mental health services
- Developmental disability services
- Substance abuse services
- Symptom reduction
- Harm reduction
- Telephone response
- Face-to-face response
- Referral making
- Treatment planning
- Discharge planning
- Community re-entry
- Operational oversight
- Program evaluation
- Staff evaluation
- Personnel management
- Public relations
- Governmental relations
- Leadership development
- Team building
- Bilingual Spanish/English
- Bilingual Russian/English
- Bilingual Creole/English
- Bilingual Chinese/English
- Bilingual Korean/English
Location
- Jackson Heights, NY 11372
- Five boroughs
Work Type
- Full-Time
- 24/7 response
Experience Level
- Minimum of one (1) year of experience in crisis management services
Education Level
- Master’s Degree in Social Work or related field
- NYS LMSW or LHMC Preferred
- Mental Health Counselor Limited Permit accepted
- Masters Social Worker Limited Permit accepted
Salary/Compensations
- $5K Language Differential (applicable based on the need of the clinic & community)
Benefits
- Competitive salary
- Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
- Medical
- Dental
- Vision
- Retirement Savings with Agency Match
- Transit
- Flexible Spending Account
- Life insurance
- Training Series
- Additional voluntary benefits
- Educational Loan Forgiveness
- Professional Development (CEUs)
- High Quality Supervision
- Opportunities for Advancement
About the Company
- For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens.
- Offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.
- The Brooklyn Mobile Crisis Team is based out of the Certified Community Behavioral Health Clinics and provides after-hour coverage to clients in crisis.
- The team is available 24/7 to respond to clients in crisis.
- Clients in crisis can call, receive emergency counseling, visits, and assistance with the goal of preventing decompensation, hospitalizations, and the use of 911 services.
- All CCNS Integrated Health and Wellness clients have access to the team for 24/7 assistance.
Equal Opportunity
- EOE/AA