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About the Role

Gibson Dunn is a leading global law firm seeking a Senior Application Engineer to manage key enterprise applications within the Legal CMS & Productivity Applications portfolio. This role ensures application reliability, performance, security, and continuous improvement through administration, architecture, integration, automation, and stakeholder collaboration.

Responsibilities

• Administer, configure, and optimize assigned applications for stability, performance, and user adoption.
• Monitor system health, troubleshoot issues, and resolve complex technical challenges.
• Lead application lifecycle activities, including upgrades, patching, and improvement initiatives.
• Partner with business stakeholders to translate requirements into scalable, secure technical solutions.
• Architect systems, integrations, and workflows aligned with firm standards.
• Lead or support application deployments, automation initiatives, and new technology implementations.
• Perform comprehensive testing and quality assurance for successful rollouts.
• Ensure applications meet security standards, data protection requirements, and regulatory obligations.
• Conduct risk assessments, identify vulnerabilities, and coordinate remediation activities.
• Maintain documentation related to compliance, incident response, and security controls.
• Serve as the primary technical liaison to software vendors, tracking issues and recommending enhancements.
• Evaluate new software products and technologies in collaboration with vendor partners.
• Review vendor performance, SLAs, and contract terms.
• Oversee project timelines, deliverables, and dependencies.
• Create and maintain detailed documentation, including system configurations, SOPs, workflows, and user guides.
• Develop and deliver training for end users, technical teams, and business partners.
• Ensure documentation remains current following changes, upgrades, and new feature releases.
• Administer daily operational tasks, including security access management, monitoring data synchronization, workspace creation, and data import/export through Litera CAM.
• Work within Intapp Walls and iManage SQL database schemas and security models to run queries, update records, and troubleshoot stored procedures.
• Build and maintain integrations, data flows, business rules, and security policies using Intapp Integrate and/or Boomi.
• Implement and support integrations across Document Management Systems (DMS) and Content Management Systems (CMS).
• Identify automation opportunities and streamline processes using REST APIs and related tooling.
• Ensure compliance of Walls rules with firm policies, Information Governance, and Office of General Counsel requirements.
• Maintain consistent security controls across iManage On-Prem, iManage Cloud, SharePoint, Microsoft Teams, and Records systems.
• Collaborate with Legal and Compliance teams to ensure ethical wall implementations satisfy regulatory standards.

Requirements

• Exceptional full-stack troubleshooting skills, leveraging deep system and application log analysis.
• Strong PowerShell skills and experience with scripting languages for automation, upgrades, and configuration management.
• Advanced proficiency with Microsoft SQL, T-SQL, Windows and Linux OS, and core networking concepts.
• Expert knowledge of DMS, Records Management Systems, Intapp Wallbuilder, and related security models.
• Advanced experience developing data flows with Integration Builder.
• Intermediate-level development experience with REST APIs.
• Familiarity with legal applications, security policies, and the packaging and deployment of applications.
• Experience with cloud platforms (AWS and Azure).
• 8+ years of experience supporting and administering enterprise applications within professional services, legal, or regulated environments.
• Experience managing client/server applications and business-critical systems in a global environment.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent experience).

Skills

• iManage Document Management & Integrated Solutions
• iManage Work 10
• Preview Servers
• RAVN
• iManage Mobility
• Threat Manager
• Co-Authoring
• Closing Folders
• SPM
• Litera CAM
• GDSI
• Intapp Wallbuilder
• Intapp Integrate
• Boomi
• Micro Focus Content Manager
• IDOL OEM
• iCompli
• Future In Tech (FiT)
• Windows Server 2016–2022
• Apache
• Linux
• Windows OS
• macOS
• AVD
• PowerShell
• Microsoft SQL
• T-SQL
• Windows OS
• Linux OS
• REST APIs
• AWS
• Azure
• Office 365 applications
• ITIL best practices
• Lean methodologies
• Agile methodologies

Location

• U.S. offices

Work Type

• Full-time

Experience Level

• Senior
• 8+ years

Education Level

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent experience)

Salary/Compensations

• $170,000 - $200,000

Benefits

• Health care
• Retirement benefits
• Paid days off, including sick time, and vacation time
• Parental leave
• Basic life insurance
• Flexible Spending Accounts
• Discretionary, performance-based bonuses

About the Company

• Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes.
• Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes.
• The firm’s work is distinguished by a unique combination of precision and vision.

Equal Opportunity

• Gibson Dunn is committed to ensuring equal employment opportunities for all qualified applicants, including individuals with disabilities.
• We strive to ensure an inclusive and accessible hiring experience.
• The Firm will provide reasonable accommodations to qualified individuals with disabilities to enable participation in the application and recruitment process, unless doing so would impose an undue hardship, in accordance with applicable laws and regulations.