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About the Role

The Specimen Collector is a key role at Millennium Health, serving as the laboratory's representative to provide exemplary care and exceptional customer service to patients and clinicians.

Responsibilities

• Collect patient urine and/or oral fluid (saliva) specimens
• Process and package collections for shipping
• Serve as an intermediary between the practice / clinic and the laboratory
• Record patient information, physician order details, and pertinent laboratory information
• Resolve specimen concerns with billing or patient information in ordering portal
• Order and maintain collection supplies inventory onsite
• Observe collection for Millennium Health specimens (when applicable)
• Driving from/to multiple facilities may be required

Requirements

• 6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients preferred
• 2+ years of customer service experience can be considered in place of medical experience
• Demonstrated ability to navigate a smart phone and computer required
• Valid driver’s license required; reliable transportation
• Ability to ensure HIPAA, HiTrust, Confidentiality and Compliance policy, procedures, and standards are always adhered to
• Ability to ensure administrative, physical and technical cyber security controls are always adhered to
• High School diploma or equivalent required
• Physical requirements: sitting 60%, walking 20%, standing 20%, lifting up to 20 lbs
• Requires location-specific credentialing including fingerprinting, TB test, immunization records, CPR certification, and licensure/certification verification if applicable

Skills

• Medical insurance/billing and/or familiarity with medications/diagnostic codes is a plus

Location

• London, Kentucky

Work Type

• Full-Time

Experience Level

• 6+ months of experience as a specimen collector or 1+ years of experience in the medical field
• 2+ years of customer service experience

Education Level

• High School diploma or equivalent required

Salary/Compensations

• $18-21/hr

Benefits

• Medical, Dental, Vision, Disability Insurance
• 401k with Company Match
• Paid Time off and Holidays
• Tuition Assistance
• Behavioral and Health Care Resources

About the Company

• Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services.
• Millennium Health is a CLIA Certified and CAP Accredited specialty laboratory.

Equal Opportunity

• Millennium Health is an Equal Opportunity/Affirmative Action Employer and E-Verify participant.
• All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.