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About the Role

The Facilities Systems Coordinator is the primary administrator for critical facilities management technology platforms, ensuring system integrity, supporting users, and delivering essential reporting to drive operational excellence. This role bridges technology and facilities operations, enabling efficient teamwork while maintaining data accuracy and system functionality.

Responsibilities

Administering the CMMS platform, including user management, security profiles, property configurations, asset records, and maintenance scheduling.
Providing training and ongoing support to account teams, vendors, and client staff on system functionality.
Configuring system settings such as accounting codes, business hours, property contacts, notification messages, print formats, and service provider dispatching workflows.
Developing and deploying inspection forms that support building engineering teams and coordinating data synchronization with facility service request system management teams.
Producing monthly, quarterly, annual, and ad-hoc reports covering work order activity, scheduled maintenance, service level compliance, labor metrics, projects, incidents, and training outcomes.
Exploring solutions to new business needs within existing system capabilities, then configuring, documenting, and deploying those solutions across the account.
Maintaining comprehensive system and process documentation, serving as the single point of contact for all systems-related questions, support issues, and requirements.

Requirements

Above-average aptitude for technology and systems administration with proven ability to learn and master complex software platforms.
Highly proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) with advanced Excel skills for reporting and data manipulation.
Strong written and verbal communication skills with the ability to translate technical concepts for non-technical audiences.
Superior customer service orientation with demonstrated ability to maintain professionalism under stressful situations and tight deadlines.
Proven ability to multitask, prioritize competing demands, and work independently without direct supervision.
Strong organizational skills with meticulous attention to detail and data accuracy.
Demonstrated collaborative working style with ability to support diverse teams and stakeholders.
Must be able to communicate effectively via phone, video conference, and in-person meetings.
Ability to work flexible hours during system implementations, upgrades, or critical support situations.
Candidates must be authorized to work in the United States without sponsorship.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Skills

CMMS administration
User management
Security profiles
Property configurations
Asset records
Maintenance scheduling
System configuration
Reporting
Data synchronization
Microsoft Office Suite
Advanced Excel skills
Customer service
Multitasking
Prioritization
Independent work
Organizational skills
Attention to detail
Collaboration
Communication

Location

On-site –Austin, TX
On-site –Boulder, CO
On-site – Santa Clara, CA

Work Type

On-site
Remote
Hybrid

Experience Level

Not specified

Education Level

Bachelor's degree in Business Administration, Information Systems, Facilities Management, or related field (Preferred)

Salary/Compensations

70,480.00 – 88,100.00 USD per year

Benefits

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

About the Company

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities.
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
We take our responsibility to protect the personal information provided to us seriously.
We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.

Equal Opportunity

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.
This email is only to request an accommodation.
Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities.
Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.
If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.