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About the Role

The PMO Operations & Capability Leader owns the PMO operating infrastructure, enabling consistent governance, portfolio visibility, reporting, tools, planning inputs, data quality, and decision support. This role develops analysis, scenarios, dashboards, recommendations, and process discipline to support leadership decisions.

Responsibilities

• Design, operate, and improve PMO governance processes, standards, reporting cadence, tools, templates, and data management practices.
• Maintain portfolio dashboards, portfolio analytics, reporting quality, and leadership review materials.
• Consolidate program health, milestone, capacity, risk, resource, and planning inputs across segments.
• Develop portfolio scenarios, capacity models, risk views, and recommendations to support leadership decisions.
• Monitor governance adoption, data quality, reporting accuracy, and process adherence.
• Design and operate the framework that enables prioritization, capacity planning, portfolio reviews, and planning discussions.
• Consolidate portfolio, capacity, financial, risk, and timing inputs to inform AOP/LRP planning.
• Identify system process gaps, reporting gaps, data quality issues, recurring governance exceptions, and maturity improvement opportunities.
• Support PM competency models, PMO maturity roadmap, methodology improvements, and capability development initiatives.
• Improve decision speed, portfolio transparency, forecast accuracy, reporting automation, and early risk identification.

Requirements

• Bachelor's degree
• 3+ years of experience in program management, PMO, portfolio management, operations, reporting, analytics, and/or cross-functional planning.
• 3+ years of experience developing dashboards, governance processes, reporting cadences, planning inputs, and/or decision-support materials.
• Experience supporting AOP/LRP planning, capacity planning, portfolio governance, or prioritization processes.
• Experience with PMO tools, Power BI, Excel modeling, Project, SharePoint, Planner, or similar reporting platforms.
• Strong analytical, communication, process leadership, stakeholder influence, and systems-thinking skills.

Skills

• Program Management
• PMO
• Portfolio Management
• Operations
• Reporting
• Analytics
• Cross-functional Planning
• Dashboard Development
• Governance Processes
• Reporting Cadences
• Planning Inputs
• Decision-Support Materials
• AOP/LRP Planning
• Capacity Planning
• Portfolio Governance
• Prioritization Processes
• PMO Tools
• Power BI
• Excel Modeling
• Project
• SharePoint
• Planner
• Analytical Skills
• Communication Skills
• Process Leadership
• Stakeholder Influence
• Systems Thinking

Location

• Enterprise-wide or multi-segment

Work Type

• Full-time

Experience Level

• 3+ years

Education Level

• Bachelor's degree
• Bachelor's degree in Engineering, Business, Operations, Data Analytics, Program Management, or related discipline.
• PMP, portfolio management, Lean, Agile, or process improvement certification.

Salary/Compensations

• $143,000.00 - $286,000.00 annually

Benefits

• Short-term cash incentives
• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

About the Company

• Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life.
• Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more.
• Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share.
• We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do.

Equal Opportunity

• Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class.
• Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
• If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.