Customer Service Representative (Clinical) at Sonic Healthcare USA | Austin, TX, US | Rezi

Customer Service Representative (Clinical) at Sonic Healthcare USA

Customer Service Representative (Clinical)

Sonic Healthcare USA · Austin, TX, US

1 weeks ago

Customer Service Representative (Clinical)

Sonic Healthcare USA · Austin, TX, US

9 days ago
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About the Role

Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours? This opportunity is full-time during first shift.

Responsibilities

  • Provide patients, clients, and the laboratory team with exceptional service
  • Work in a call center environment
  • Support the call center with administrative tasks
  • Champion safety, compliance, and quality control

Requirements

  • High School Diploma or equivalent
  • 1 year of experience working in a call center or in the laboratory
  • Exceptional communication skills
  • Top notch typing proficiency (at least 35wpm), including 10-key
  • Ability to thrive in a fast-paced environment
  • This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.

Skills

  • Typing proficiency (at least 35wpm)
  • 10-key proficiency
  • Communication skills

Work Type

  • Full-time

Education Level

  • High School Diploma or equivalent

Benefits

  • Free lab services for you and your dependents
  • Work-life balance, including Paid Time Off and Paid Holidays
  • Competitive benefits including medical, dental, and vision insurance
  • Help saving for retirement, with a 401(k) plus a company match

About the Company

  • Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment.
  • At Sonic Healthcare USA, we emphasize teamwork and innovation.
  • Check out our job openings and advance your career with a company that values its team members!
  • Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees.

Equal Opportunity

  • We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.