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About the Role

This role exists to make our Founder more effective by managing their time and follow-through. You will support business development, coordinate outreach, plan events, assist with writing projects, manage travel, and handle personal tasks as needed. Fluency in English and French is required to support global and French-speaking clients. This role is ideal for someone who is deeply organized, endlessly resourceful, and energized by variety.

Responsibilities

Act as a true extension of the Founder, managing priorities, follow-through, and the details that keep everything moving.
Support business development efforts: research prospects and decision-makers, coordinate outreach and follow-ups, and track opportunities in the CRM (HubSpot or Salesforce).
Build and manage contact lists, get outreach out the door, and make sure every follow-up actually happens.
Plan and coordinate events, from guest lists and invitations to day-of logistics.
Support the Founder's writing projects with research, organization, editing, and getting drafts to completion.
Make travel frictionless: manage bookings, itineraries, and the logistics that keep trips smooth.
Handle personal and logistical tasks as needed, freeing up the Founder's time and attention.
Prepare the Founder for meetings and pitches with the right materials, research, and context.
Coordinate with internal teams to gather inputs, align on priorities, and ensure smooth handoffs.
Track action items across every workstream and help close the loop after meetings, pitches, and projects.

Requirements

1-3+ years of experience in coordination, executive support, operations, sales support, or a related role.
Fluent in English and French (spoken and written), required.
Based in New York City, required.
Highly organized with sharp attention to detail and relentless follow-through.
Comfortable supporting a founder directly and managing many priorities at once.
Proactive and resourceful: you anticipate needs rather than wait for instructions.
Strong written and verbal communication skills.
Energized by variety: equally comfortable researching a CMO, updating a CRM, planning a dinner, or handling a personal errand.
Curious about creative agencies, branding, and experiential marketing.
Calm under pressure and trustworthy with sensitive, high-priority work.
Experience in a creative agency or professional services environment is a plus.
Experience working with international or French-speaking clients is a plus.
Strong research and writing skills.

Skills

English fluency
French fluency
CRM (HubSpot or Salesforce)
Written communication
Verbal communication
Organization
Attention to detail
Follow-through
Proactiveness
Resourcefulness
Research
Writing

Location

New York City

Work Type

Hybrid

Experience Level

1-3+ years

Benefits

Health, dental & vision insurance
401(k)
Paid parental leave
Generous PTO
Regular check-ins and mentorship
Direct exposure to agency leadership, growth strategy, and top-tier clients

About the Company

Gradient is a creatively led, high-end experiential marketing agency based in NYC.
We create immersive, story-driven experiences rooted in strategy, creativity, and meticulous execution.