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About the Role
This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.
Responsibilities
- Interacting with patients; practicing effective, courteous communication
- Working the front desk
- Answering telephone and scheduling appointments
- Preparing charts; consistently ensuring appropriate forms are used
- Collecting patient payments due at the time of service; verifying accurate insurance information
Requirements
- Good judgement and takes initiative.
- Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition.
- Passionate about providing excellent patient care.
- Ability to work independently and as part of the team.
- Strong verbal and reading skills.
- Basic familiarity with computers and office devices.
- Familiarity with computer applications (Microsoft Suite).
- Medical office experience is a plus, interest in the field of reproductive medicine a must.
Skills
- Effective communication
- Courteous communication
- Telephone answering
- Appointment scheduling
- Chart preparation
- Patient payment collection
- Insurance verification
- Computer proficiency
- Microsoft Suite proficiency
Location
- Mount Kisco, New York
- White Plains, New York
Work Type
- Full-time
Experience Level
- Commensurate with experience
Education Level
- High School Degree
- Associates preferred
- Bachelor's preferred
Salary/Compensations
- up to $22 per hour
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Tuition assistance
- Professional development support
- Performance-based bonus opportunities
- Generous paid time off
- Paid holidays
- Paid parental leave
- Life benefits
- Disability benefits
- Fertility Discount Program
- Employee wellness programs
- Employee recognition programs
About the Company
- US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine.
- Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients, the lives we help bring into the world, and the culture of excellence we foster across our organization.
- We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine.
- Through our national network of premier fertility centers—including RMA of New York—we combine clinical expertise, scientific innovation, and compassionate care.
- The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started.
Equal Opportunity
- US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care.
- We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.
- Across our national footprint, US Fertility is a leader in offering clinical, administrative, and operational career opportunities at locations throughout the United States.
- We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth.