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About the Role

The Research Technology Librarian in New York is responsible for administering, maintaining, and optimizing the RIM department's library systems and resource platforms. This role acts as the main point of contact between the RIM department and IT, managing system updates, improvements, integrations, and troubleshooting. The position also involves leading analytical reporting on resource usage, cost recovery, and collection performance to aid RIM leadership in making data-driven decisions. A strong interest in innovation and technology is desired.

Responsibilities

Serve as the primary RIM liaison with IT for all library systems and technology platforms, including system upgrades, enhancements, integrations, and issue resolution.
Evaluate and support the integration of GenAI research resources, partnering with IT and vendors on pilots and rollouts.
Administer and maintain Quest as the department's centralized research request and operations platform, ensuring optimal configuration, user access, and workflow integrity.
Administer and maintain Onelog and other electronic resource management systems, ensuring accurate records of licenses, registrations, renewals, and access.
Produce analytical reports on electronic resource utilization, cost-recovery, and collection performance; provide interpretation and strategic recommendations to RIM leadership.
Assist with resource purchasing, registrations, renewals, password maintenance, and copyright compliance for database and electronic resources.
Collaborate with vendors to maintain seamless access to subscription resources and manage license terms related to electronic resources.
Coordinate training for attorneys and staff on research resources, systems, and technology platforms.
Stay abreast of new products and services; attend demos, participate in trials, and prepare resource assessments and recommendations for RIM leadership.
Maintain documentation for library systems and ensure alignment with department SharePoint and intranet resources.

Requirements

Ability to define problems, collect data, establish facts, and draw valid conclusions.
Excellent oral and written communication skills.
Strong level of attention to detail and accuracy.
Service-oriented team player with the ability to interact with individuals at all levels of the organization and provide platinum client service.
Ability to work in a fast-paced environment with demonstrated ability to coordinate multiple projects and initiatives simultaneously while meeting deadlines and business objectives.
Ability to work independently and collaboratively in a hybrid team environment.
Ability to solve problems and work well under pressure despite strict deadlines.
Familiarity with GenAI tools and their application to legal research technology a plus.
Demonstrated experience administering library systems and/or research request management platforms; experience with Quest a plus.
Strong analytical skills with demonstrated ability to produce and interpret utilization reports, cost analyses, and data-driven recommendations.
Experience working with IT teams on system integrations, upgrades, and troubleshooting.
Ability to identify complex problems, make decisions, and implement effective solutions.
Ability to work independently, determine priorities, and coordinate workflow effectively.
Ability to effectively present information to attorneys, staff, and leadership.
Process-oriented with strong technical acuity.
Ability to adapt quickly and effectively to shifting priorities in a fast-paced environment.
Proficiency in Microsoft Suite products, particularly Excel and SharePoint.

Skills

GenAI tools
Library systems administration
Research request management platforms
Quest
Onelog
Electronic resource management systems
Analytical reporting
Cost-recovery analysis
Collection performance analysis
Resource purchasing
License management
Copyright compliance
Vendor collaboration
Training coordination
New product evaluation
Resource assessment
Documentation maintenance
SharePoint
Microsoft Excel

Location

New York

Work Type

Hybrid

Experience Level

5+ years of related experience

Education Level

Bachelor’s degree required
Master’s degree in Library Science (MLS) or equivalent preferred

Salary/Compensations

$90,000 - $115,000

Benefits

Health care
Retirement benefits
Paid days off, including sick time, and vacation time
Parental leave
Basic life insurance
Flexible Spending Accounts
Discretionary, performance-based bonuses

About the Company

Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes.
Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high stakes.
The firm’s work is distinguished by a unique combination of precision and vision.

Equal Opportunity

Gibson Dunn will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of local law.
Gibson Dunn is committed to ensuring equal employment opportunities for all qualified applicants, including individuals with disabilities.
We strive to ensure an inclusive and accessible hiring experience.
The Firm will provide reasonable accommodations to qualified individuals with disabilities to enable participation in the application and recruitment process, unless doing so would impose an undue hardship, in accordance with applicable laws and regulations.