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About the Role

The Pantry Service Representative is responsible for safely and efficiently delivering food and pantry supplies to various clients or locations as part of the Agora Refreshments Customer Success Team. This role involves the transportation, loading, unloading, tracking and merchandising of pantry goods, ensuring quality, accuracy, and timely delivery in a fast-paced environment.

Responsibilities

• Transport a variety of pantry items to designated locations.
• Efficiently load and unload pantry supplies, ensuring proper handling and safety protocols.
• Follow designated delivery routes and schedules, adjusting as needed.
• Ensure all deliveries are completed accurately according to orders and verify quantities.
• Perform basic preventative maintenance on Agora Supplied machines.
• Provide excellent customer service and maintain a professional demeanor.
• Follow all safety regulations, including proper lifting, safe driving, and food handling.
• Help maintain the assigned delivery vehicle's cleanliness and report any issues.
• Complete necessary paperwork, such as delivery receipts and inventory logs.
• Communicate with the Customer Success Manager and Route Support Team regarding any delays or issues.
• Fulfill stock levels of coffee, snacks, beverages, and related products at customer sites.
• Service and clean coffee systems and related equipment.
• Perform physical labor, including lifting, carrying, and transporting large totes of product weighing 40-90 lbs frequently.

Requirements

• High School Diploma or equivalent (preferred).
• Valid Driver's License with a clean driving record.
• Ability to operate delivery vehicles, including vans or box trucks.
• Previous experience as a delivery driver or in a foodservice environment is preferred.
• Ability to lift and carry heavy items (Frequently lifting 50 lbs or more).
• Ability to perform tasks that may involve bending, stooping, and standing for extended periods.
• Strong communication and interpersonal skills.
• Ability to manage time effectively, prioritize deliveries, and meet deadlines.
• Accuracy in checking orders and completing necessary paperwork or logs.
• Ability to successfully complete a background check.
• Ability to pass a pre-employment drug screening.

Skills

• Food Safety Knowledge
• GPS/Route Navigation

Location

• greater Portland area

Work Type

• Full-time
• non-exempt
• Overnight Shift

Experience Level

• Overnight Shift

Education Level

• High School Diploma or equivalent

Salary/Compensations

• $23.00 - $25.00 per hour

Benefits

• Medical, Dental, Vision insurance
• 401k
• Life and Long term Disability
• Paid time off including Vac, Sick, Holiday

About the Company

• The role typically involves working outdoors, in a vehicle, and within foodservice client locations, such as kitchens or food prep areas.
• Exposure to potentially hazardous situations, such as inclement weather or traffic, requires a high degree of attention and safety awareness.
• This position involves regular physical activities that are essential to perform its core functions. These activities include, but are not limited to, lifting, carrying, and transporting items with weights ranging from 40 to 90 lbs, as well as standing, walking, bending, and stooping for extended periods.
• We understand that these tasks may require accommodations for some candidates. In accordance with the Americans with Disabilities Act (ADA), we are committed to providing reasonable accommodations to qualified individuals. If you have a disability and need accommodations to participate in any part of the application process or to perform the essential functions of this job, please contact our Human Resources department.

Equal Opportunity

• We are an equal opportunity employer committed to fostering a diverse and inclusive work environment.
• We welcome individuals with disabilities and provide reasonable accommodations throughout the application and employment processes.
• Accessibility: Upon request, alternative formats, foreign language support, and ADA-related accommodations are available.
• If you require any accommodations during the application process or need additional information regarding alternative formats, please contact our Human Resources at [HR phone number/email]. TDD users may call 711.
• This employer adheres to all applicable federal regulations, including those regarding non-discrimination and accessibility for all employees.