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About the Role
Academy of Art University seeks a full-time University Ambassador, Campus Tours to engage prospective students and families by leading informative tours. This role requires public speaking skills and the ability to motivate others within a dynamic team environment at one of the most innovative institutions for higher art education.
Responsibilities
- Lead engaging and informative tours of university facilities that inspire prospective students and families and support a positive visitor experience.
- Provide professional, welcoming, and responsive customer service, including accurate information regarding Academy offerings.
- Encourage prospective students and families to utilize Visitor Center resources.
- Perform administrative duties such as communication via phone and email, scheduling tours, supporting tour schedule creation, and extending event invitations.
- Assist with coordinating special events and school activities.
- Collaborate effectively with Campus Tours staff and University departments to support tour, event, and visitor needs.
- Adapt to changing tour schedules, visitor needs, and departmental priorities.
- Execute all responsibilities in a manner compliant with accreditation requirements and state/federal laws/regulations.
- Report compliance-related issues or concerns to the Academy’s Executive Vice President, Financial Aid & Compliance and Chief Student Affairs.
Requirements
- A positive attitude and a personable approach.
- Public speaking skills with the ability to engage and inform both individuals and larger groups in a professional and welcoming manner.
- Comfortable engaging with diverse groups and fielding spontaneous questions.
- Anticipates guest needs and navigates logistical surprises with professionalism and grace.
- Thrives on the move, thinks well on their feet and can smoothly navigate sudden tour changes.
- Excellent time management & organizational skills for handling multiple responsibilities.
- Reliable, punctual, professional, and dependable with scheduling.
Skills
- Public speaking
- Customer service
- Communication
- Time management
- Organizational skills
Location
- San Francisco, California
Work Type
- Full-time
Salary/Compensations
- $25.00 to $27.00 per hour
Benefits
- Health insurance
- 401k options
- Paid vacation based on years of service (15 days' accrual at start)
- Paid holidays
- Paid sick leave
- Commuter benefit program
- One undergraduate course tuition free each semester for full-time employees
About the Company
- Academy of Art University offers a rewarding employment experience for those who excel in a dynamic environment and who can consistently deliver high-caliber customer service.
- We thrive on ingenuity and pursue ideas every day that lead to extraordinary opportunities for tomorrow.
- Discover an exciting career in one of the most innovative institutions for higher art education.
Equal Opportunity
- Academy of Art University is an equal opportunity employer.
- All applicants will be considered regardless of age, Aids or HIV positive status, marital status, domestic partnership, medical condition or genetic characteristics, race or national origin, pregnancy, religion, sex, gender identity, gender or sexual orientation, name change, citizenship, physical or mental disability, veteran status or other status protected by federal, state, local or other law.
- Academy of Art University will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
- Equal access to the hiring process, services, and employment is available to all persons.
- Applicants requiring accommodations to the application and/or interview process should contact the Human Resources Department at recruitment@academyart.edu.