Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This role supports the day-to-day operations of the financial processing team by managing and processing financial transactions, specifically focusing on fees and associated charges. The ideal candidate will be detail-oriented, highly organized, and able to handle complex fee structures and payment reconciliations accurately and in a timely manner.

Responsibilities

• Accurately process and record all fee-related transactions, including client fees, service-based charges, and adjustments.
• Assist in the monthly fee run and collaborate with IT to ensure correct fee calculation and posting.
• Process accrued fees for transfer-out and estate settlement accounts.
• Ensure fees comply with company policies, client agreements, and regulatory guidelines.
• Reconcile daily, bi-weekly, and monthly fee transactions to ensure accuracy and identify discrepancies.
• Review debit balances from the monthly fee run and assist in resolution.
• Maintain and update fee schedules and structures in financial systems.
• Support continuous improvement of fee processing systems and workflows.
• Serve as a point of contact for internal Client Experience teams and vendors regarding fee-related inquiries, disputes, and clarifications.
• Investigate and respond to inquiries within agreed-upon service level agreements (SLAs).
• Address client and vendor concerns promptly and professionally, escalating issues when necessary.
• Investigate system-related issues and assist in logging support tickets.
• Ensure all fee processing activities comply with internal policies, industry standards, and regulatory requirements.
• Support internal and external audits by providing necessary documentation.

Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred. Equivalent work experience will be considered.
• 1-3 years of experience in financial operations, fee processing, billing, or a related role.
• Familiarity with financial systems, invoicing software, and accounting principles is preferred.
• Strong attention to detail and ability to work with complex data sets.
• Proficiency in Microsoft Excel and other office productivity tools.
• Familiarity with PureFacts / PureFees would be an asset.
• Excellent problem-solving and analytical skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Strong communication and interpersonal skills for effective interaction with clients, vendors, and internal teams.

Skills

• Financial Operations
• Fee Processing
• Billing
• Financial Systems
• Invoicing Software
• Accounting Principles
• Microsoft Excel
• Problem-Solving
• Analytical Skills
• Communication Skills
• Interpersonal Skills

Location

• In-office

Work Type

• Full-time

Experience Level

• 1-3 years

Education Level

• Bachelor's degree in Finance, Accounting, Business Administration, or related field preferred

Benefits

• Competitive benefits
• Modern HQ location within walking distance from Union Station
• Training Reimbursement
• Paid Professional Designations
• Employee Savings Plan (ESP)
• Corporate Discount Program
• Enhanced group benefits
• Parental Leave Top–up program
• Paid time off for Volunteering

About the Company

• CI Financial is an independent company offering global wealth management and asset management advisory services through diverse financial services firms.
• Since 1965, we have consistently anticipated and responded to the changing needs of investors.
• We are driven by a commitment to provide individuals and institutions with the highest-quality investments and advice.
• Our commitment to the highest levels of performance means that whatever their position, CI employees must be comfortable in a fast-paced environment that will stretch them to tap into their highest potential.
• Employees with a healthy dose of ambition, a desire to commit to a curious mindset for continuous learning, and a willingness to go the extra mile thrive at CI.

Equal Opportunity

• We are focused on building a diverse and inclusive workforce.
• CI Financial Corp. and all of our affiliates (“CI”) are committed to fair and accessible employment practices and provide reasonable accommodations for persons with disabilities.
• If you require accommodations in order to apply for any job opportunities, require this posting in an additional format, or require accommodation at any stage of the recruitment process please contact us at accessible.recruitment@ci.com, or call 416-364-1145 ext. 4747.