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About the Role

Be part of a team that values connection, accountability, and real impact. Access's Culture Playbook is how we show up for each other and for the people we support, focusing on clear expectations, support, accountability, and outcomes that matter. We are committed to helping people live the healthiest and fullest lives possible while ensuring our staff can do the same.

Responsibilities

• Act as a welcoming first point of contact by answering, screening, and directing phone calls.
• Respond to staff and client questions, needs, and requests with professionalism and care.
• Maintain accurate information through daily data entry, EHR updates, filing, faxing, and record-keeping.
• Coordinate doctor's appointments and ensure services and follow-ups stay on track.
• Prepare daily and weekly reports.
• Assist with intake screenings and welcome new clients.
• Support client enrollment and discharge processes.
• Accept and process payments accurately and confidentially.
• Order office supplies and manage day-to-day administrative needs.
• Assist with technology and system-related needs, communicating effectively with users about technical and business issues.
• Undertake additional assignments as program needs evolve.

Requirements

• Two years of related experience preferred.
• Ability to communicate effectively with system users regarding technical and business needs.
• Ability to sit or stand at a computer for extended periods.
• Ability to work effectively in an open-space office environment.
• Ability to move throughout the workday and, when needed, follow people served throughout the community.
• Ability to work alongside coworkers in close proximity.
• Ability to navigate tight spaces as needed to perform job responsibilities.

Skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Network administration
• Technical systems
• Multitasking
• Problem-solving
• Working with people
• Organization
• Communication
• Customer service
• Adaptability

Location

• Millbrook, NY

Work Type

• Onsite
• Full-time

Experience Level

• Entry Level
• Mid Level

Salary/Compensations

• $18.00/hour

About the Company

• Access values connection, accountability, and real impact.
• Our Culture Playbook is how we show up for each other and for the people we support.
• We are committed to helping people live the healthiest and fullest lives possible.

Equal Opportunity

• An Equal Opportunity Employer, including disability and Veterans