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About the Role
As the Client Coordinator, you are the first and last point of contact for our patients, ensuring a seamless and positive experience from arrival to departure. You will manage the front desk operations, maintain a clean and organized environment, and handle patient check-in/check-out and payments.
Responsibilities
- Open the clinic space, including lights, blinds, and porch.
- Ensure the front desk, lounge, and treatment rooms are clean and tidy.
- Stock ice packs and patient care bags.
- Monitor Slack and Boulevard for messages.
- Review the daily schedule and confirm patient consents are completed.
- Greet patients by name, mark their arrival, offer water, and escort them to the lounge.
- Process patient check-outs, including payment collection and distribution of post-care instructions.
- Perform closing duties, including final message checks, shutting down equipment, and securing the clinic.
- Maintain a calm and clean front desk environment.
Requirements
- Passionate about the Maeva mission and brand.
- Comfortable handling payments.
- Proficient with iPad and computer usage.
- Able to be on your feet for extended periods.
- Experience with tidying and restocking.
- Must be reliable and punctual.
- Ability to represent the brand effectively.
Skills
- Customer service
- Payment processing
- Computer literacy
- Organizational skills
- Communication skills
- Attention to detail
Location
- Austin, Texas
Work Type
- Part-time
Experience Level
- Entry Level
Salary/Compensations
- $20/hr
About the Company
- Maeva Aesthetics is a premier aesthetics clinic in Austin, Texas, dedicated to personalized skincare and medical aesthetics.
- We focus on delivering natural-looking results through a passionate team of experts.
- Our goal is to create exceptional experiences for all clients.