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About the Role

As Registrations Coordinator, you will assess and review CPA student registration, re-registration and admission to membership applications within the Student Assessment and Registrations team. The majority of your time is spent processing applications and confirming eligibility, with a significant portion dedicated to tier 2 advisory support that helps students move through each stage with confidence. You will also maintain the accuracy of student records and support registered students transitioning from the Legacy CPA Program to the CPA Professional Program. This is an opportunity for a detail-oriented professional who takes pride in accuracy, thrives in a high-volume environment, and is motivated by work that directly supports students on their path to the CPA designation.

Responsibilities

Review and process applications for student registration, re-registration and admission to membership, ensuring eligibility requirements are met and all mandatory requirements are fulfilled.
Provide tier 2 support and guidance for registration, re-registration, timeline extension, admission to membership and documentation submission inquiries, assisting students through each process while delivering a premium student experience.
Ensure data and records accuracy and integrity by completing ongoing data updates and regular maintenance of student records.
Support the transition of registered students from the Legacy CPA Program to the CPA Professional Program.

Requirements

A post-secondary degree or diploma in Business or a related discipline.
Experience serving students or customers in a regulatory, membership, educational services or customer-oriented environment.
A student and customer focused attitude, with interpersonal skills, tact and discretion to guide people through processes that matter to them.
The ability to manage high volumes and competing priorities without compromising accuracy, working both independently and as part of a team.
The judgement to recognize when an issue should be flagged or escalated to management.

Skills

Intermediate Excel skills
XRM proficiency
Power BI proficiency

Location

Hybrid

Work Type

Full-time
Twelve-month contract
Hybrid

Experience Level

Intermediate

Education Level

Post-secondary degree or diploma in Business or a related discipline

Salary/Compensations

$53,000 - $66,300 per annum

Benefits

Industry-leading benefits
Mental health resources
Savings programs
Sustainable approach to how work gets done
One-time bonus towards a home office
Learning and professional development opportunities
Stretch projects
Secondments
Genuine paths for career progression

About the Company

CPA Ontario operates at a rare intersection, both regulator and membership body, responsible for upholding the integrity of the CPA designation while supporting more than 105,000 members and 19,000 students across the province.
Our work sits between business and the public interest, between the evolving demands of industry and the standards that make trust possible.
Careers built here tend to look different because the work itself is different.
You are not simply contributing to an organization. You are helping shape a profession that touches nearly every sector of the economy at a moment when expectations, technology, and the nature of work are all being rewritten.

Equal Opportunity

CPA Ontario is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.
If you require a disability-related accommodation to participate in the recruitment process, please email accessibility@cpaontario.ca with “Accommodation Required” in the subject line to provide your contact information. A member of the Recruitment team will contact you within 48 hours.