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About the Role

Euronet Worldwide is seeking a Director, Global Fraud Strategy to build a unified global fraud function from the ground up. This senior individual-contributor role offers significant global visibility and influence, requiring hands-on technical credibility to shape fraud-detection capabilities, policies, and operating models across all business lines. The role involves leading the strategic evaluation of the core fraud technology stack, including build-vs-buy decisions, and establishing a global strategy for a complex and growing international payments business.

Responsibilities

Define and lead epay's global fraud strategy, systems roadmap, and policy framework across all business lines, adapting controls to each line's distinct fraud vectors and risk profile.
Design and continuously improve detection and prevention controls for gift card fraud, targeting elder/ “granny” scams, retailer-rack manipulation, and the use of gift cards as a money-laundering and cash-out vector.
Own the fraud risk framework for epay's open-loop prepaid card programs, covering card-not-present fraud, account takeover, first-party/friendly fraud, and load/redemption abuse.
Partner with epay's European payment acquiring business to manage merchant and transaction-level fraud risk, chargeback exposure, and scheme compliance.
Own the build-vs-buy decision for epay's core fraud technology, evaluating current tools against alternatives based on coverage, cost, scalability, and fit.
Serve as the fraud risk lead for proposed strategic initiatives related to card issuing and agentic payments.
Develop and maintain global fraud policies, typology libraries, detection rules, and risk appetite thresholds, ensuring consistency and currency against emerging trends.
Manage relationships with third-party fraud vendors, holding them accountable to performance, detection efficacy, and service-level commitments.
Build and report a consolidated set of fraud KPIs and metrics for Executive Management and escalate material fraud risks or significant incidents.
Partner with Compliance/AML, Product, Engineering, and regional business leaders to embed fraud controls into new products and markets.
Build, mentor, and lead a global fraud team as the function scales.

Requirements

Bachelor’s degree in Business, Finance, Computer Science or a related field; advanced degree a plus.
8+ years of payment fraud experience, with direct, hands-on exposure to card issuing (prepaid and/or open-loop), payment acquiring, or gift card/stored-value fraud.
Demonstrated experience selecting, implementing, or managing fraud detection platforms and making build-vs-buy technology decisions.
Working knowledge of card scheme fraud rules and liability frameworks (Visa, Mastercard), open-loop prepaid issuing risk, elder/scam fraud typologies, and money-laundering typologies specific to gift cards and stored value.
Experience supporting large-scale issuing or platform partnerships with major technology companies is strongly preferred.
Professional certification in fraud, payments, or financial crime (CFE, CFCS, CAMS or similar) is preferred.
Strong analytical and data-driven decision-making skills; comfort working directly with fraud rules, detection logic, and case data.
Strong verbal and written communication skills, including reporting to executive management.
Demonstrated ability to lead teams and manage vendor relationships and budgets.
High level of integrity, sound judgement, and attention to detail.

Skills

Payment fraud
Card issuing
Payment acquiring
Gift card fraud
Stored-value fraud
Fraud detection platforms
Build-vs-buy technology decisions
Card scheme fraud rules
Visa
Mastercard
Open-loop prepaid issuing risk
Elder/scam fraud typologies
Money-laundering typologies
Analytical skills
Data-driven decision-making
Fraud rules
Detection logic
Case data management
Vendor management
Budget management

Location

Kansas City
Munich
Australia

Work Type

Global
Full-time

Experience Level

Senior
8+ years

Education Level

Bachelor's degree
Advanced degree a plus
Professional certification preferred

Benefits

401(k) Plan with 6% Match
Health/Dental/Vision Insurance
Employee Stock Purchase Plan
Company-paid Life Insurance
Company-paid disability insurance
Tuition Reimbursement
Paid Time Off
Paid Volunteer Days
Paid Holidays
Casual Office Attire
Employee perks & incentives

About the Company

Euronet Worldwide is a global financial technology company that enables the movement of money through payment processing, prepaid products, money transfer, and digital payment solutions.
epay, a Euronet business segment, provides payment, prepaid, and branded-payment solutions across an extensive international network of retailers, brands, and financial-services partners.
As epay’s portfolio and global reach continue to expand, the organization is building a unified global fraud function to protect a diverse set of businesses, including gift card issuing and distribution, open-loop prepaid card programs, and payment-acquiring operations throughout Europe.
epay is pursuing significant strategic initiatives that will materially increase both its fraud exposure and the sophistication required to manage it.

Equal Opportunity

We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.