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About the Role

As a Wire Transfer Specialist, you will play a critical role in supporting the credit union's wire transfer operations. You'll process domestic and international wire transfers, provide expert guidance on wire-related matters, support branches and departments, and help ensure transactions are completed accurately, securely, and in compliance with regulatory requirements. This role combines operational excellence, risk awareness, problem-solving, and cross-functional collaboration to support an exceptional member experience.

Responsibilities

Process incoming and outgoing, domestic and international wire transfers accurately and efficiently while meeting established service level expectations.
Monitor wire activity for exceptions, trends, operational concerns, and potential fraud risks, escalating issues as needed.
Serve as a resource for branches and internal departments by answering wire-related questions and providing operational guidance.
Partner with People & Culture and business partners to support training efforts and improve organizational knowledge of wire transfer operations.
Support internal and external audits and collaborate with Fraud and other departments to investigate suspicious wire activity.
Maintain awareness of regulatory requirements, industry changes, and emerging payment and fraud trends.
Participate in payment-related projects, process improvements, system enhancements, and strategic initiatives.
Provide backup operational coverage and support changing business needs, priorities, and departmental responsibilities.

Requirements

High school diploma with 1–3 years of related experience.
Proficiency with Microsoft Office applications, Adobe products, and standard office technology.
Strong written and verbal communication skills.
Excellent organizational, analytical, and problem-solving abilities.
Ability to manage multiple priorities while maintaining accuracy and attention to detail.
Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
Commitment to supporting a welcoming, inclusive environment and modeling Visions' mission and values.
Bachelor's degree.
Experience in financial services, electronic payments, wire transfer operations, or back-office processing.
Experience supporting operational controls, audits, or compliance-related activities.
Knowledge of wire transfer regulations, payment systems, fraud prevention practices, or banking operations.
Visions Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position.

Skills

Wire transfer operations
Risk management
Problem-solving
Cross-functional collaboration
Microsoft Office applications
Adobe products
Standard office technology
Written communication
Verbal communication
Organizational skills
Analytical skills
Attention to detail
Confidentiality
Judgment
Financial services
Electronic payments
Back-office processing
Operational controls
Audits
Compliance
Wire transfer regulations
Payment systems
Fraud prevention practices
Banking operations

Location

On-site, hybrid, or remotely ONLY for residents in NY, NJ, or PA

Work Type

Full-Time
On-site
Hybrid
Remote

Experience Level

1-3 years of related experience

Education Level

High school diploma
Bachelor's degree

Salary/Compensations

$20.00/hr. - $22.50/hr.

Benefits

Retirement benefits – pension plan, 401(k) with employer match
Excellent health benefits – medical, dental, vision, and supplemental coverage
Flexible Paid Time Off (PTO), Volunteer Time Off (VTO), and Wellness Time Off (WTO)
10+ paid holidays per year
Lifestyle Spending Account (LSA) stipend for wellness, caregiving, or personal expenses such as student loan repayment and tuition reimbursement
Employee recognition program

About the Company

We're in the business of people helping people, and you can help us make an impact on our members’ lives and in your community.
Work with us – and be part of something bigger than banking.
At Visions, we do, and will continue to, treat all of our employees fairly and with complete respect, and we strive to celebrate the diversity of our employees.
Our mission is to MAKE VISIONS MATTER.
To our members, we will provide value and relevance.
To our employees, we will be a premier organization and provide opportunities for career advancement.
To our community, we will be a leader and provide a positive impact.
At Visions, we’re an organization with Integrity that builds Community, provides exceptional Service to all, and continually strives to earn your Trust.
We make Visions matter. You can, too. #ClaimYourSeat

Equal Opportunity

At Visions, we do, and will continue to, treat all of our employees fairly and with complete respect, and we strive to celebrate the diversity of our employees.