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About the Role

As an AI Operations Fellow at iA, you will be part of a founding pilot cohort helping shape how AI is applied to real business operations. Embedded within one primary business team, you will work on prioritized operational challenges identified by business leaders while also assessing workflows and uncovering additional opportunities where AI can improve efficiency, accuracy, and decision-making. This 6-month, part-time fellowship is designed for students and requires an approximately 15–20 hours per week commitment, Monday through Friday. Fellows will work on real business problems, moving from discovery and workflow assessment to solution design, testing, implementation, adoption support, and impact measurement.

Responsibilities

Partner with an assigned business team to evaluate prioritized opportunities and identify additional areas where AI can improve operational processes
Analyze workflows and identify opportunities to reduce manual effort, improve quality, and increase efficiency
Design, prototype, and implement AI-enabled workflows using enterprise AI tools
Translate business needs into structured AI solutions that teams can adopt
Build and test AI-assisted processes, automation concepts, and productivity improvements
Collaborate with stakeholders to gather feedback and continuously improve solutions
Create documentation, playbooks, and training resources to support AI adoption
Evaluate emerging AI capabilities and recommend practical applications
Track outcomes such as time savings, error reduction, improved throughput, and decision-quality improvements
Support broader AI adoption by helping teams understand how to effectively use new AI capabilities

Requirements

You are a student with a solid understanding of AI and demonstrated experience using AI tools such as Claude, ChatGPT, Microsoft Copilot, or similar platforms to solve problems, improve processes, or create measurable impact.
Your experience may come from internships, coursework, personal or academic projects, workflow automation, process improvement, data/analytics, coding, or AI-assisted problem solving.
A self-starter who can take an assigned business problem, work independently, ask thoughtful questions, and move the work forward without requiring step-by-step direction
Able to break down complex processes into clear, structured workflows
A strong communicator who can collaborate with both technical and non-technical teams
Proactive, resourceful, and comfortable taking ownership of ambiguous problems from discovery through practical solution development
Comfortable learning new tools quickly and experimenting with new approaches
Excited about using technology to improve how teams work
Applicants must be authorized to work for ANY employer in the U.S. Employer will not sponsor applicants for work visas.

Skills

AI
Claude
ChatGPT
Microsoft Copilot
Workflow automation
Process improvement
Data/analytics
Coding
AI-assisted problem solving
Excel
SQL
Power BI
Analytics tools
Prompt engineering

Location

Remote

Work Type

Part-time
Fellowship

Experience Level

Student

Education Level

Bachelor’s degree
Master’s degree

Salary/Compensations

$22.00 to $30.00 per hour

Benefits

Work at the forefront of AI adoption in pharmacy automation within a high-growth technology environment
Get hands-on experience applying AI tools to solve real business problems with measurable operational impact
Gain exposure to enterprise AI use cases across multiple business functions and teams
Join the initial cohort of a new AI Fellowship Program and directly influence how AI is applied across the organization

About the Company

iA® (Innovation Associates®) is a pharmacy fulfillment company that provides an integrated platform of capabilities to support Centralized and Community Pharmacy Fulfillment Solutions.
With over 30 years of experience in the pharmacy fulfillment business, we have developed and implemented a suite of automation and software solutions that help deliver quick and sustainable business results.
Our integrated Pharmacy Fulfillment Platform enables scalable solutions that helps run the prescription fulfillment process from prescription acceptance to delivery, supporting dynamic design flexibility to service pharmacies in a variety of volumes and settings.
Our solutions improve workflow, and increase efficiency, while enabling more time for pharmacists to focus on their patients.
iA works with pharmacy providers in the Commercial, Health Systems, Government, and Mail Order/eCommerce markets.
iA can help customers transform their pharmacy.
Our Mission: We partner with providers to transform pharmacy through our leading-edge software enabled fulfillment technology and partners to deepen the patient-pharmacist relationship, enhancing patient safety and choice while increasing operational efficiency.
iA empowers pharmacists to focus on patient care.
iA can run the prescription fulfillment process from start to finish, helping pharmacies manage fulfillment and inventory to help lower costs, improve efficiency, increase safety, and provide comprehensive Rx tracking and real-time support.
Our Products: Software, Modular Hardware, Sophisticated Counting and Collation Devices
Our Core Values: Solutions Driven, Customer Centric, Championing Diversity, Empowering Ownership, Trust Daringly

Equal Opportunity

iA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.