About the Role
The Floating Assistant Branch Manager supports the Branch Manager and assumes responsibility for efficiently managing daily branch operations. This role develops new deposit and loan relationships, delivers superior customer service, and promotes the Bank’s service culture through positive coaching, guidance, and staff motivation. Travel is required.
Responsibilities
- Assist the Branch Manager in overseeing the day to day branch operations and performing such duties in the manager’s absence
- Utilize excellent interpersonal and customer skills, tact and diplomacy in dealing with both customers and employees
- Knowledgeable on core operating system and other related software
- Capable of performing Financial Service Representative and Teller duties
- Knowledgeable on all deposit products and consumer and mortgage loans
- Ability to open and maintenance deposit accounts
- Assist in opening teller cashbox and handling customer transactions as needed
- Supervise vault and safe deposit box operations and procedures
- Approve customer and bank transactions within authority limits
- Follow bank policies and procedures with respect to approving checks and overrides
- Maintain proper branch and teller cash levels within limits. Responsible for ordering and shipping branch cash through Federal Reserve
- Ensure that all security procedures are strictly adhered to, branch is operationally sound and satisfactory audits are achieved
- Manage the review and maintenance of internal control logs and daily and monthly reports
- Engage in business development activities within branch to develop strong customer relationships regarding deposit accounts and loan originations
- Assist staff in meeting sales targets and production goals
- Develop supervisory and leadership skills required to manage, motivate and train branch employees
- Prepare staff performance reviews and disciplinary notices as needed
- Ensure financial institution compliance with Community Reinvestment Act
- Maintain the highest level of confidentiality with all information obtained
- Obtain MLO # through Nationwide Mortgage Licensing System and Registry
- Obtain New York State Notary
Requirements
- Minimum of two years of experience in a financial institution
- Excellent interpersonal, communication and computer skills
- Detail-oriented, strong organizational skills and high degree of accuracy
- Strong ability to conduct relationships with customers that will enhance the overall marketing effort of the bank
- Valid Drivers License
Skills
- Interpersonal skills
- Communication skills
- Computer skills
- Organizational skills
- Customer relationship management
Location
- Albany Branch – 103 Wolf Rd Albany NY 12205
Work Type
- Travel is required
Experience Level
- Minimum of two years of experience in a financial institution
Education Level
- Bachelor’s degree-business or finance preferred; or equivalent work experience
Salary/Compensations
- $24-$26 per hour commensurate with education and experience
About the Company
- Bank of Greene County is an equal opportunity employer.
Equal Opportunity
- Bank of Greene County is an equal opportunity employer. We provide equal employment opportunity in all employment-related matters, including hiring, training, promotion, compensation, benefits, transfers and other personnel actions, without regard to race (including traits historically associated with race), color, national origin, age, religion, sex, sexual orientation, gender identity or expression, the status of being transgender, disability, genetic information, predisposition and carrier status, military or veteran status, marital and familial status, the status of being a victim of domestic violence, employee’s or a dependent’s reproductive health decision making (including, but not limited to, a decision to use or access a particular drug, device or medical service), known relationship or association with any member of a protected class, and any other characteristic protected by applicable law.
