About the Role
Cogent is building autonomous cyber defense with AI agents. We are hiring a Sales Operations Analyst to bring operational rigor to the revenue engine, focusing on pipeline hygiene, forecasting support, reporting, CRM workflows, and AI-native systems. This role partners closely with Sales leadership, AEs/SDRs, Demand Gen, Finance, Enablement, and GTM Engineering to make the funnel measurable, trusted, and easier to operate.
Responsibilities
- Support pipeline reviews, forecast calls, and weekly revenue reporting with accurate data, clear summaries, and follow-up tracking.
- Monitor stage progression, conversion rates, sales cycle length, deal slippage, stale opportunities, close-date hygiene, and loss reasons.
- Partner with Sales leadership and AEs to improve pipeline inspection, deal movement, and accountability.
- Help maintain target account, territory, ownership, and routing logic.
- Own day-to-day HubSpot hygiene for required fields, lifecycle/stage accuracy, source attribution, account/contact quality, and data completeness.
- Partner with GTM Engineering to design, test, and roll out workflows that improve fill rates, enforce required fields, flag stale or low-quality data, and reduce manual cleanup.
- Build and maintain dashboards for funnel conversion, rep activity, meetings, SQLs, POVs, pipeline, forecast, and source performance.
- Document core GTM processes and handoffs across Demand Gen, SDR, Sales, Finance, and Enablement.
- Use AI to accelerate data cleanup, enrichment QA, report generation, pipeline notes, account/deal summaries, and operating follow-up.
- Translate messy sales data into actionable insights.
- Support QBRs, pipeline reviews, board/leadership reporting, and ad hoc analysis.
- Build lightweight operating assets such as pipeline review templates, deal inspection views, forecast notes, lead-to-SQL reports, rep follow-up trackers, and performance scorecards.
- Partner with Demand Gen on lead-to-SQL performance and with Enablement on adoption, process gaps, rep behavior, and field feedback.
- Use AI and automation to speed up reporting, analysis, asset creation, data cleanup, and operating follow-up.
Requirements
- 2-4+ years in Sales Operations, Revenue Operations, GTM Operations, business operations, analytics, or a similar role in B2B SaaS or technology.
- Strong understanding of SaaS GTM metrics, pipeline mechanics, forecast support, CRM hygiene, and sales process discipline.
- Hands-on experience with HubSpot or Salesforce, dashboards/reporting, Excel/Google Sheets.
- Experience with Gong, enrichment tools, or BI tools is ideal.
- Analytical and detail-oriented, with a focus on practical application for better decisions and cleaner execution.
- Strong communicator capable of working with Sales leaders, reps, Finance, Demand Gen, Enablement, and GTM Engineering.
- Bias for automation and AI-enabled workflows.
Skills
- HubSpot
- Salesforce
- Dashboards
- Reporting
- Excel
- Google Sheets
- Gong
- Enrichment tools
- BI tools
- AI
- Automation
Experience Level
- 2-4+ years
About the Company
- Cogent is building autonomous cyber defense with AI agents that help security teams move from finding risk to actually fixing it.
