Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Sierra partners with businesses that power everyday life for consumers and enterprises. Our agents handle tasks like order tracking, account management, field service scheduling, and billing support, all tuned to the specific voice and workflows of each business. Join us to bring AI agents to businesses that run the economy, making essential services faster, more reliable, and more human.

Responsibilities

• Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s platform, and leading technical and architecture reviews.
• Serve as the trusted technical expert throughout the sales cycle.
• Work directly with Sales, Product, and Agent Engineering teams to drive GTM functions.
• Continuously improve Agents through a customer-driven product development philosophy.
• Understand and anticipate customer needs as a GTM and technical leader in early conversations.
• Continue to develop industry-leading AI solutions.

Requirements

• 5-7+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales.
• Past experience in demo building, presenting, and working with customers or clients in the GTM function.
• Experience in relationship-building with potential customers, including executives and technical leaders.
• Experience in leading the sales process with Enterprise customers.
• Ability to connect a prospect’s specific business problems and Sierra’s solutions.
• Ability to explain solutions to both technical and non-technical audiences.
• Ability to leverage AI tools efficiently as a regular part of your technical sales motion (discovery prep, solution design, demo and prototype building, technical proposals).
• Understanding of where AI tools can help and where human judgment is required.
• Ownership of the accuracy of all customer-facing materials, regardless of AI assistance.
• Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience.
• Experience translating code, technical logic, and user requirements to product and engineering requirements.

Skills

• Sales Engineering
• Solutions Engineering
• Customer-facing technical sales
• Demo building
• Presentation skills
• Customer relationship management
• Executive relationship building
• Technical leadership
• Enterprise sales process
• AI tool utilization
• Technical proposal writing
• Problem-solving
• Communication (technical and non-technical audiences)

Location

• San Francisco

Work Type

• In-person
• Full-time

Experience Level

• 5-7+ years

Education Level

• Bachelor's Degree or above
• Computer Science or related field (preferred)
• Equivalent professional experience

Benefits

• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan (dependent on country of employment)
• Parental leave
• Fertility and family building benefits
• Lunch, snacks, and coffee
• Discretionary benefit stipend
• Free alphorn lessons

About the Company

• Sierra is building a platform to enable companies to build better, more human customer experiences with AI.
• We partner with industry leaders such as SoftBank, Uber, Rivian, CLEAR, and Sutter Health.
• We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
• Our values are Trust, Customer Obsession, Craftsmanship, Intensity, and Family.
• Our co-founders are Bret Taylor (former co-CEO of Salesforce, CTO of Facebook, co-creator of Google Maps) and Clay Bavor (18 years at Google, led Google Labs, AR/VR effort, Project Starline, Google Lens, Google Workspace product and design teams).

Equal Opportunity

• We encourage you to apply even if your experience doesn’t precisely match the job description.
• We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.