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About the Role

The Merchandise Manager is responsible for executing merchandising standards, driving sales, and ensuring operational controls, inventory integrity, asset protection, cleanliness, and safety. This role involves leading the freight team and all store associates while acting as Manager on Duty, delivering results, and driving key performance indicators.

Responsibilities

• Ensures Merchandise Movement Process is flawlessly executed
• Responsible for merchandising, signing, and resets in Now, Style, Room, Tech, and Party
• Responsible for opening and closing store procedures
• Responsible for performing SM duties in their absence
• Assists in supervising all Associates
• Assists in training all Associates
• Assists in coaching all Associates
• Assists in developing all Associates
• Assists in staff scheduling
• Reviews all corporate communications and reacts accordingly
• Partners with supervisors or corporate office regarding store issues
• Drives store sales and controls expenses
• Uses financial reporting to drive business opportunities
• Assists payroll process and ensures budget is in line with plan
• Assists in merchandising procedures
• Responsible for maintaining assigned zone
• Sets and maintains Market Plan, Signage, and other Merchandise Sets
• Ensures the execution of company Inventory Integrity process
• Adheres to and holds associates accountable to all Five Below’s Standard Operating Procedures(SOP)
• Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
• Authorizes register functions including post voids, returns and discounts
• Complies with Human Resources policies and procedures
• Leads Asset Protection and Safety processes and holds associates accountable
• Delivers exceptional customer service through personal contact with customers
• Assists in receiving and stocking procedures
• Unloads merchandise from trucks
• Checks in shipments
• Stages merchandise for the sales floor
• Packs out merchandise
• Leads and ensures Five Below’s Packaway Process is completed within timeframes provided
• Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

Requirements

• High School Graduate or equivalent
• Minimum 2 years of management experience
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure
• Frequently operate cash register
• Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
• Frequently ascend/descend ladders in order to retrieve and put away stock
• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
• Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
• Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
• Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
• Must be able to remain in a stationary, upright position for 80% of the time

Skills

• Leadership
• Trainer/Developer/Motivator
• Communication
• Ownership/Commitment
• Accountability/Delegation/Follow Up
• Sales Driver/Goal Oriented
• Professionalism
• Planning/Time Management

Work Type

• Hourly

Experience Level

• Minimum 2 years of management experience

Education Level

• High School Graduate or equivalent
• College experience preferred

Salary/Compensations

• $19.00

Benefits

• Health coverage
• Financial and personal wellness support

About the Company

• At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff!
• It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
• As a Five Below leader, your first priority is to contribute to the success of your store.
• These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how!
• Wow the Customer: Put the customer first and make a difference in people’s lives
• Unleash Passion: Check your ego at the door and do what you say you will do
• Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same
• Achieve the Impossible: Set the bar high for self and team and make sure to take risks
• Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts

Equal Opportunity

• Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
• Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information.