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About the Role

This job is responsible for managing the coordination and delivery of diverse administrative functions for a department or line of business. Key responsibilities include acting as a central point of contact for senior leadership routines and activities, financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, associate training, service quality, process improvements, business continuity, and communications. Job expectations include interacting with a wide variety of business partners to deliver strategic work efforts to ensure tactical priorities are met.

Responsibilities

Leads communication, coordination and connectivity across the leadership team
Partners with peers and control partners to ensure strong engagement and adherence to risk management and operational risk policies and processes
Drives the successful execution of team events and routines, including logistics, communications and gathering feedback
Develops comprehensive plans around key organizational priorities and ensures all accountable parties understand respective roles/responsibilities
Partners with reporting and analytics team to ensure accurate reporting while seeking opportunities to reduce manual processes
Assists senior executive and team with a full range of engagements, including process improvement and project initiatives
Provides oversight of key deliverables and validates accurate and timely completion
Creates an inclusive team where members are treated fairly and respectfully.
Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.
Leads and encourages the identification, escalation and resolution of potential risks.
Knows and develops team members through coaching and feedback.
Manages expenses and demonstrates an owner’s mindset.
Recruits, on-boards and develops talent, and supports talent mobility for career growth.
Delivers results through effective team management, structure, and routines.

Requirements

Previous Business support/administrative experience and/or Financial Center Channel leadership experience
Experience with workforce management, FC Channel real estate, or equivalent

Skills

Adaptability
Administrative Services
Attention to Detail
Collaboration
Written Communications
Analytical Thinking
Continuous Improvement
Problem Solving
Project Management
Relationship Building
Data Collection and Entry
Data and Trend Analysis
Executive Presence
Planning
Policies, Procedures, and Guidelines Management

Location

US - CA - El Segundo - 2301 ROSECRANS AVE (CA8800)
US - CA - San Francisco - 315 Montgomery St - 315 Montgomery (CA5704)
US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100)
US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Work Type

1st shift (United States of America)
40 Hours Per Week

Education Level

High School Diploma / GED / Secondary School or equivalent

Salary/Compensations

$77,500.00 - $127,000.00 annualized salary

Benefits

Discretionary incentive eligible
Eligible to participate in the annual discretionary plan.
This role is currently benefits eligible.
Industry-leading benefits
Access to paid time off
Resources and support to our employees

About the Company

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth.
We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success.
This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.
These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development.
Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.
Join us!