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About the Role
As a Community Technician at BRC, you will be a consistent, trusted presence for individuals experiencing homelessness, supporting them through moments of crisis, uncertainty, or transition. This hands-on, frontline role is ideal for those interested in social work, human services, public health, or emergency response.
Responsibilities
- Maintain a safe, orderly residential environment through active monitoring and rounds
- Engage residents using trauma-informed and de-escalation techniques
- Respond to conflicts, safety concerns, and crises professionally
- Screen residents and visitors while maintaining dignity and security
- Provide emergency support (First Aid/CPR, Narcan – training provided)
- Complete documentation (logbooks, incident reports, progress notes)
- Support fire safety procedures, inspections, and compliance
- Assist with meals, escorts, inventory, and facility upkeep
- Related duties as assigned
Requirements
- High School diploma or GED required
- Strong communication skills and basic computer proficiency
- Ability to remain calm under pressure and maintain professional boundaries
- Willingness to obtain required certifications
- Experience with homelessness, mental health, or substance use populations (preferred)
- Security Guard license, Food Handler Certificate, or similar certifications (preferred)
- Bilingual candidates encouraged to apply
Skills
- Trauma-informed care
- Harm reduction
- Crisis intervention
- First Aid/CPR
- Narcan administration
- Fire safety procedures
- De-escalation techniques
- Communication skills
- Basic computer proficiency
Work Type
- Full-time
- 37.5 hours/week
- Mandatory overtime required
Education Level
- High School diploma or GED
Benefits
- BRC-sponsored certifications (CPR/First Aid, Narcan, Fire Safety Guard, etc.)
- Tuition assistance and professional development
- Health and dental insurance starting Day One
- 3+ weeks vacation, 12 holidays, plus sick and personal time
- 403(b) retirement plan with employer match
- Flexible Spending Accounts (healthcare, transit, childcare)
About the Company
- At BRC, every shift matters.
- A mission-driven team committed to staff wellbeing