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About the Role
Workato is seeking an outstanding Solutions Architect (Pre-Sales) to join our North America Enterprise team. This role will champion Workato’s enterprise platform, guiding Fortune 500 customers through complex evaluation cycles toward their business transformation goals. You will lead solutioning and technical evaluation stages, helping customers understand how Workato’s platform can transform their operations. Success requires translating complex technical concepts into business value for both technical and executive audiences. You will also channel market insights back to the Product Management team.
Responsibilities
- Serve as the customer’s most trusted technical advisor by mapping Workato’s value propositions and platform capabilities to their enterprise business objectives.
- Own and lead the technical discovery, solution design, and validation phases of the enterprise sales cycle using a consultative approach.
- Partner with Account Executives, Customer Success, Professional Services, and other cross-functional teams to evangelize the Workato platform and drive technical sales stages.
- Articulate and educate prospects on business, technical, and architectural concepts to a variety of audiences.
- Sell the value of the Workato platform using multiple formats and channels, including in-person and remote product demonstrations tailored to enterprise use cases.
- Create and deliver custom product demonstrations that showcase end-to-end enterprise automation scenarios.
- Perform business and technical discovery with enterprise prospects, and architect proposed solutions using the Workato platform.
- Successfully manage and execute technical workshops and in-depth proof of concepts (POCs), on-site or remotely.
- Work with new customers to achieve First Value on the platform and ensure a smooth handoff to post-sales teams.
- Respond to functional and technical elements of RFIs/RFPs.
- Help collect field feedback, synthesize and analyze trends, and channel insights to Product Management and Engineering for product roadmap enhancements.
- Represent the Workato platform at field events such as conferences, seminars, user groups, and partner events.
- Support Marketing and Event functions by evangelizing the Workato solution, including writing blogs, participating in demo-driven webinars, and speaking at industry events.
Requirements
- BA/BS or equivalent education; a Computer Science degree is a plus.
- 3-5 years of pre-sales or solutions architecture experience in a SaaS organization required.
- Hands-on experience with iPaaS, enterprise integration, or automation technologies is a must-have.
- Demonstrable experience working with Enterprise and Fortune 1000 customers across complex, multi-stakeholder sales cycles.
- Hands-on experience with automation technologies, middleware, integration architecture patterns, web services, enterprise messaging patterns, APIs, SOA, ESB, BPM, and databases.
- Hands-on experience with cloud technologies – iPaaS, SaaS applications, cloud infrastructure (AWS, GCP, Azure).
- Strong understanding of enterprise application ecosystems including ERP, CRM, HCM, ITSM, and collaboration platforms.
- Familiarity with AI and agentic automation concepts, including prompt engineering, RAG, vector databases, chain-of-thought reasoning, MCP, AI agents, and other techniques used to improve results and performance of Gen-AI use cases.
- Familiarity with object-oriented programming and scripting.
- Understanding of web technologies such as JSON, XML, HTTP, and GraphQL.
- Experience mapping technical solutions to business outcomes across departments (IT, Finance, HR, RevOps, Security & Compliance).
- Passionate about ensuring customer success and driving business transformation.
- Adaptable and positive; eager to learn new concepts and technologies and solve complex enterprise problems.
- Excellent interpersonal and presentation skills; able to clearly convey complex ideas to diverse audiences and collaborate effectively across functions.
- Strong leadership abilities; comfortable leading architectural discussions and presenting to technical and business audiences at all levels, including executive briefings.
- Results-oriented and self-motivated with a track record of exceeding targets.
- Ability to manage multiple concurrent enterprise evaluations and prioritize effectively.
Skills
- iPaaS
- enterprise integration
- automation technologies
- middleware
- integration architecture patterns
- web services
- enterprise messaging patterns
- APIs
- SOA
- ESB
- BPM
- databases
- cloud technologies
- SaaS applications
- cloud infrastructure (AWS, GCP, Azure)
- ERP
- CRM
- HCM
- ITSM
- collaboration platforms
- AI
- agentic automation
- prompt engineering
- RAG
- vector databases
- chain-of-thought reasoning
- MCP (Model Context Protocol)
- AI agents
- object-oriented programming
- scripting
- JSON
- XML
- HTTP
- GraphQL
Location
- Central United States
- Eastern United States
Work Type
- Remote
Experience Level
- Senior
Education Level
- BA/BS or equivalent
Benefits
- Flexible, trust-oriented culture
- Vibrant and dynamic work environment
- Multitude of benefits they can enjoy inside and outside of their work lives
About the Company
- Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform.
- A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale.
- With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business.
- Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles.
- We are driven by innovation and looking for team players who want to actively build our company.
- We also believe in balancing productivity with self-care.
- Business Insider named us an “enterprise startup to bet your career on”
- Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
- Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
- Quartz ranked us the #1 best company for remote workers