Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Serve as a technical leader across the customer lifecycle, from pre-sales demos and technical discovery through deployments, training, adoption, and expansion support. Partner closely with Sales, Customer Success, Operations and Engineering to help customers successfully adopt Civ Robotics in real-world construction environments. This role is ideal for someone who enjoys solving hands-on technical challenges, building trust with customers, and driving outcomes that directly impact revenue and retention.

Responsibilities

Lead technical discovery to understand customer workflows, constraints, and success criteria.
Run compelling product demos (office + on-site) and communicate value in a practical, customer-specific way.
Partner with Sales on evaluations, pilots, proposals, and technical validation to support closing and expansion.
Serve as a trusted technical advisor to stakeholders across operations, site leadership, technical teams, and executives.
Support deployments and onboarding: train customer teams on robot operation, best practices, and basic maintenance.
Provide hands-on troubleshooting for robotic/electrical systems and hardware/software integration issues.
Document customer interactions, common issues, and repeatable solutions; contribute to playbooks and training materials.
Monitor adoption signals (usage, friction points, operator feedback) and proactively address risks.
Partner with Sales / Customer Success on renewals, upsells, and long-term account health.
Join QBRs and customer check-ins as the technical voice: outcomes, ROI, roadmap alignment, and next steps.
Gather field feedback and share insights with Product/Engineering to drive continuous improvement.
Help drive customer advocacy: references, case studies, and site visits.

Requirements

3+ years in a Sales Engineer / Solutions Engineer / Field Engineer / Technical Account / Robotics Field Ops type role (or similar customer-facing technical role).
Hands-on experience with hardware + software systems (robotics, IoT, industrial automation, construction tech, etc.).
Strong troubleshooting instincts and comfort working on-site in messy real-world environments.
Excellent communication and presentation skills, able to translate technical details into business outcomes.
Ability to work cross-functionally (Sales, CS, Product, Engineering) and thrive in a fast-moving startup.
Willingness to travel to project sites as needed (typically ~30–35%).
Experience in construction, solar, civil engineering, surveying, or adjacent infrastructure workflows.
Familiarity with GNSS/GPS, RTK, total stations, or construction layout processes.
Experience running pilots / evaluations and supporting procurement or vendor selection processes.
Comfort working with metrics and customer health signals (adoption, retention risk, ROI).

Skills

Robotics
Autonomous Navigation
Sales Engineering
Technical Discovery
Product Demos
Customer Training
Hardware Troubleshooting
Software Troubleshooting
Cross-functional Collaboration
GNSS/GPS
RTK
Total Stations
Construction Layout Processes

Location

San Francisco
Customer job sites

Work Type

In-office
Travel required

Experience Level

3+ years

Salary/Compensations

Competitive salary + performance-based incentives

Benefits

Health
Dental
Vision

About the Company

Revolutionizing the $3 trillion infrastructure construction industry by automating repetitive, labor-intensive tasks.
Bridging the workforce gap and accelerating the development of critical infrastructure projects with cutting-edge robotics and autonomous navigation technology.
Over 100 robots deployed and actively transforming construction sites worldwide.
Redefining efficiency, safety, and precision in the field.
Backed by top-tier investors.
Fast-growing startup headquartered in San Francisco.
Founded by industry experts with deep construction experience.