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About the Role

As a Client Services Coordinator, you will provide exemplary client service and support, acting as a liaison between patients, clients, and clinical staff. This role is crucial for ensuring smooth operations within our healthcare services.

Responsibilities

• Works collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse services
• Liaises with clients, staff, and community partners
• Acts as a problem solver for clients and responds to inquiries from LHIN and employees
• Reports client and staff concerns to Home Support Supervisor
• Liaises with OH representatives regarding client care
• Collects and entrees all pertinent client data into the computer system
• Provides lists, schedules, and performs other administrative duties to support the personal support worker and Nurse program

Requirements

• Minimum of 2 years experience working in an office setting
• Must be able to work weekends
• Ability to handle a high volume of calls while delivering exceptional customer service
• Proficient in Word, Outlook and ability to learn proprietary software

Skills

• Excellent written and verbal communication skills
• Additional language skills considered an asset
• Healthcare industry experience an asset

Location

• Toronto

Work Type

• Part Time
• On-site

Experience Level

• 2 years

Education Level

• Medical Office Admin Diploma or equivalent

Salary/Compensations

• CAD 19 - CAD 20 - hourly

About the Company

• Spectrum Health Care is one of Canada’s Best Managed companies.
• We are a committed member of a team of highly skilled healthcare professionals.
• Spectrum Health Care is thrilled to be named one of Canada’s Best Managed Companies.
• This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership.

Equal Opportunity

• In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.
• Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization.
• We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.