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About the Role

The Melt is seeking experienced Restaurant Managers, including District Managers, General Managers, and Assistant General Managers, to join their team. After completing a 6-8 week Management Training Program, participants will step into an Assistant Manager role for one year, preparing them for a General Manager position. This role involves working late-night weekday and weekend closing shifts, potentially until 3:00 am. The company emphasizes challenging industry stereotypes and fostering a positive, fast-paced work environment where the priority is delivering exceptional experiences for guests and crew members. The Melt offers opportunities for professional growth within an expanding company that values internal promotion.

Responsibilities

Leads and directs Crew shifts acting as manager-in-charge of store
Coaches, counsels, and directs Crew Members
Ensures a positive team environment and maintains a calm, professional demeanor
Creates a positive learning environment by providing clear, specific, timely, and respectful coaching and feedback
Participates in the staff planning, interviewing, and hiring process for new Crew Members
Ensures an "I Love It Here" experience for every guest
Ensures standards are consistently met for speed of service, order accuracy, product quality, and store cleanliness
Handles problem resolution with composure while living The Melt values
Inspires, motivates, and coaches Crew Members to their very best performance
Executes opening and closing duties
Ensures food quality, food safety, and store cleanliness
Follows all health, safety, and sanitation guidelines
Manages shift schedules and utilizes deployment tools to maximize shift performance
Manages inventory needs by ordering, receiving, and storing items according to procedures
Follows cash management and cash register policies and ensures all Crew always follow procedures

Requirements

Must be Happy and Positive with a collaborative leadership style
Must have at least 3-4 years of General Manager, Assistant Manager, or Shift Manager experience within The Fast Casual, QSR, or Mid-Scale Casual Dining segment.
Must have strong interpersonal skills, the ability to learn quickly, and the leadership skills to build and be part of a team.
Must be able to work under pressure and multi-task in a fast-paced environment.
Must have exceptional work ethic.
Must be 18 to apply
Must be available to work 50 hours per week, including late nights and weekends.
Must develop and maintain effective working relationships.
Must have strong interpersonal skills, the ability to learn quickly, and to work as part of a team.
ServSafe certification.
Must have at least 1-2 years of Restaurant Management experience within The Fast Casual, QSR or Mid-Scale Casual Dining segment.
Must be 16 to apply
Must be available to work 40-50 hours per week, including weekends.

Skills

Leadership
Coaching
Team Building
Interpersonal Skills
Problem Resolution
Food Safety
Inventory Management
Cash Management
Service Excellence
Operational Excellence
Bilingual (a plus)

Location

SAN FRANCISCO, CA 94105
Daly City
Downtown San Francisco
Greater Palo Alto/Stanford market area

Work Type

Full Time
Late-night Weekday & Weekend Closing shifts
Late nights including on Fridays, Saturdays and Sundays

Experience Level

Management Training Program (6-8 weeks)
Assistant Manager (1 year post-training)
General Manager
District Manager
Assistant General Manager
3-4 years of General Manager, Assistant Manager or Shift Manager experience
1-2 years of Restaurant Management experience

Salary/Compensations

$21.00 - $26.00 Hourly
Averaging $450.00 in Tips every 4 week period for Assistant Managers

Benefits

Compensation plan and benefits are better than competitors

About the Company

The Melt is a fast-casual eatery combining chef-inspired, 100 percent all-natural, wholesome foods with innovative online ordering technology in an eco-friendly environment.
An emerging and growing brand passionate about "PROMOTION FROM WITHIN".
Based in Downtown San Francisco, operating locations throughout California and Arizona.
Values: "The BIG 3" - Be The Best, Inclusive, Good For All.

Equal Opportunity

All your information will be kept confidential according to EEO guidelines.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.