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About the Role
The Housekeeper/Rooms Attendant is responsible for maintaining a clean and appealing guest room according to policy and brand standards.
Responsibilities
- Change bed linen daily.
- Vacuum carpeting.
- Dust all furniture (picture frames, bed frames, lamps, TVs, dressers).
- Remove fingerprints and smudges (i.e. mirrors, shiny surfaces, windows, etc.)
- Thoroughly clean the bathroom area—wash shower stall, sink, floor, toilet, etc.
- Ensure brand standard room set-up compliance.
- Report all damage found in a room immediately.
- Report all missing items in a room and any personal guest items found in vacant rooms immediately.
- Notify housekeeper of all roll-a-ways or cribs in rooms for pick-up and storage.
- Responsible for pass key and ensuring it is turned in daily.
- Ensure all “lost and found” items are turned in to Housekeeping Manager or Front Desk immediately.
- Shut off all lights, TVs, and air conditioners when leaving room.
- Assist the Housekeeping Manager with any additional cleaning chores that may be assigned.
Requirements
- Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
- Must be able to speak, read, write, and understand the primary language(s) used by guests visiting the workplace.
- Mental effort required in multi-tasking and handling interruptions that require refocusing.
- Listening and mental attentiveness in tasks assigned by Housekeeping Manager.
- Some heavy lifting required.
- Standing for long periods of time.
- Use of cleaning chemicals.
Skills
- Cleaning
- Customer Service
Education Level
- High school graduate or equivalent.
Equal Opportunity
- In our commitment to provide a selection process and work environment that is inclusive and barrier free, accommodation will be provided in accordance with the Canadian Human Rights Code. Any special accommodation needs required in order to allow you to participate in the hiring and employment process to your full potential can be arranged in advance by contacting the Hiring Manager to arrange reasonable and appropriate accommodation.