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About the Role

The Field Service Recovery Technician (RT) is the primary field operator for Hudson’s mobile refrigerant recovery and exchange business. The RT will be required to effectively and efficiently recover refrigerant from mechanical equipment at job sites and to support on-site tank exchange at customer sites. This is a role for someone who is mechanically skilled, tech-savvy, and passionate about doing meaningful, hands-on work that directly contributes to environmental protection.

Responsibilities

Effectively and efficiently recover refrigerant from mechanical equipment at job sites, including set-up, operation, and break-down of refrigerant recovery machines and equipment.
Support the exchange of recovery cylinders at customer sites, ensuring adherence to established process and procedures.
Support depot activities required for recovery & exchange (palletizing, shipping/ receiving support, visibility into inventory).
Provide timely job-progress updates to support visibility into field activities and customer service needs.
Complete required documentation accurately and on-time, including job details, equipment used, details for recovered refrigerant and recovery cylinders with customer sign-off.
Monitor & maintain recovery and associated equipment readiness.
Keep the assigned vehicle clean, in good condition, and maintained according to the manufacturer’s manual.
Ensure compliance with all DOT, EPA, and OSHA regulations.
Follow company processes, procedures, safety standards, and daily schedules.
Support Sales/ Account Managers as needed to develop new recovery (and exchange) opportunities.
Work with Sales & Management to identify build new customer relationships and maintain the existing client base, striving to meet recovery and exchange goals/ metrics.
Demonstrate excellent customer service through daily activities, communications, and interactions that are cooperative, positive, and professional.

Requirements

Must live and be able to commute to the NYC metro area daily.
EPA 608 Universal Certification.
Minimum 1 year of hands-on experience with mechanical/ HVAC systems, including refrigerant recovery.
A high school diploma or GED.
Valid and “clean” state driver’s license.
Obtain/ maintain DOT Medical Card (must obtain within 2 weeks of start date).
Willingness to work outdoors and travel within the assigned territory.
Capable of utilizing field devices (e.g. tablets, scanners) and software required for effective communication and documentation of work performed.
Experience with a proven track record in customer satisfaction.
Current CDL Class B with HazMat Endorsement (or willingness to obtain within 90 days of employment).
Knowledge of (and experience with) larger capacity commercial & industrial HVAC & refrigeration systems.
Powered Industrial Truck (Forklift) Certification License.
Not eligible for visa sponsorship.

Skills

Mechanical skills
Tech-savvy
Refrigerant recovery
Customer service
Communication
Documentation
Equipment maintenance
Vehicle maintenance
DOT regulations
EPA regulations
OSHA regulations
Sales support
Customer relationship management
Field device utilization
Tablet usage
Scanner usage
HVAC systems
Refrigeration systems
Hand tool usage
Power tool usage
Diagnostic equipment usage
Reading gauges
Reading wiring diagrams
Reading service documentation
Personal Protective Equipment (PPE) usage
Service vehicle operation
Equipment operation

Location

NYC metro area

Work Type

Field Service
Depots
Customer Sites

Experience Level

Minimum 1 year of hands-on experience with mechanical/ HVAC systems, including refrigerant recovery.

Education Level

High school diploma or GED
EPA 608 Universal Certification
DOT Medical Card
CDL Class B with HazMat Endorsement (preferred)

About the Company

Hudson’s mobile refrigerant recovery and exchange business.