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About the Role
We are seeking an experienced Agile Scrum Master / Project Manager to join our growing Data & Tech Team. This role involves facilitating Agile ceremonies, managing project timelines and deliverables, and acting as a facilitator for cross-functional development teams. The ideal candidate thrives on bringing structure to ambiguity, is passionate about continuous improvement, and takes pride in helping teams work at their best while keeping projects on track, on budget, and aligned with company goals.
Responsibilities
- Facilitate all core Scrum ceremonies — sprint planning, stand-ups, sprint reviews, and retrospectives.
- Own end-to-end project planning and execution, including scope definition, timeline management, team member allocation, and risk tracking.
- Serve as a facilitator and agile advocate to product teams, promoting Agile/Scrum principles, self-organization, and continuous improvement.
- Identify, track, and proactively remove impediments and blockers that affect team velocity or delivery timelines.
- Maintain and refine the product backlog in partnership with Product Owners and cross-department representatives.
- Track and report on sprint and project metrics (velocity, burndown/burnup, cycle time, throughput).
- Collaborate with Product & Engineering leads to align on scope, dependencies, and delivery timelines.
- Manage project communications, including status updates, executive summaries, and stakeholder briefings.
- Facilitate cross-team dependency management and coordination for multi-team or multi-quarter initiatives.
- Lead post-incident and post-project retrospectives; produce clear reports on lessons learned, risks, and process improvement opportunities.
- Maintain thorough documentation of project plans, sprint artifacts, logs, and process guidelines.
- Champion a culture of continuous improvement, psychological safety, and accountability within teams.
- Build reporting and dashboarding practices (status reports, burndown charts, Gantt charts, roadmaps) to keep stakeholders informed and drive accountability.
Requirements
- Bachelor's Degree in Business, Computer Science, Information Systems, or a related field.
- 5+ years of professional experience as a Scrum Master, Agile Coach, or Project Manager, ideally within a software/technology/fintech environment.
- Demonstrated expertise facilitating Agile ceremonies and applying Scrum, Kanban, or hybrid Agile frameworks.
- Strong experience with project and Agile management tooling (e.g., Jira, Confluence or equivalent).
- Hands-on experience managing project scope, schedule, budget, and risk for cross-functional initiatives.
- Proficiency developing and tracking key Agile metrics (velocity, burndown, cycle time) and translating them into actionable insights.
- Experience partnering with Product Owners on backlog refinement, story writing, and prioritization.
- Solid understanding of software development lifecycles and how Agile practices intersect with release and deployment planning.
- Familiarity with change management and stakeholder communication practices for both technical and non-technical audiences.
- Strong facilitation, conflict-resolution, and coaching skills, with the ability to influence without direct authority.
- Excellent written and verbal communication skills and ability to translate project risk and status for leadership stakeholders.
- Certified Scrum Master (CSM), Professional Scrum Master (PSM), or PMI Agile Certified Practitioner (PMI-ACP) certification.
- Project Management Professional (PMP) certification.
- Experience scaling Agile practices across multiple teams (e.g., SAFe, LeSS, or Scrum of Scrums).
- Familiarity with software engineering concepts, CI/CD pipelines, and cloud environments sufficient to engage credibly with engineering teams.
- Experience managing programs with regulatory, security, or compliance dependencies.
- Exposure to portfolio and roadmap planning tools.
- Experience running distributed or hybrid teams across multiple time zones.
- Background in change management or organizational transformation initiatives.
Skills
- Agile ceremonies
- Project management
- Scrum
- Kanban
- Jira
- Confluence
- Backlog refinement
- Story writing
- Prioritization
- Software development lifecycles
- Change management
- Stakeholder communication
- Facilitation
- Conflict-resolution
- Coaching
- Reporting
- Dashboarding
- CI/CD pipelines
- Cloud environments
Location
- Remote
Work Type
- Full-time
Experience Level
- 5+ years
Education Level
- Bachelor's Degree
Salary/Compensations
- $165k - $190k / year
Benefits
- 401(K) matched up to 7%
- Flexible Time Off
- 12 Paid Holidays
- Medical/Dental/Vision/Wellness benefits
- Monthly Team Events
- Modern Work/Collaboration Spaces