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Provide comprehensive administrative support to the Program Attorney and Citizenship Department, ensuring efficient daily operations and workflow management.
Serve as a primary point of contact for members, demonstrating professionalism, discretion, and high-quality service.
Manage complex calendars, schedules, appointments, meetings, and conferences; coordinate logistics and resolve scheduling conflicts as needed.
Screen and direct incoming calls, inquiries, and correspondence, maintaining confidentiality and sound judgment.
Register and assist members in person and by phone who seek citizenship or other immigration-related services.
Prepare, proofread, and distribute departmental correspondence, reports, and certified mail documentation.
Generate reports and perform data entry with a high degree of accuracy.
Maintain and monitor departmental records and the Document Management System to ensure accuracy, organization, and compliance with established procedures.
Process departmental mail and maintain organized electronic and hard copy filing systems.
Coordinate and support outreach events by preparing materials and assisting with event logistics.
Complete special projects and perform additional duties as assigned by management.
Consistently meet departmental performance standards, including attendance, punctuality, dependability, and quality of work.

High School Diploma or GED required; College Degree preferred.
Minimum of one (1) year Administrative Assistant experience working in a fast-paced office environment with the ability to effectively prioritize, multitask, and meet deadlines.
Must be available to work evenings and weekends as needed.

Microsoft Suite, Excel, Word, PowerPoint and Outlook proficiency.
Excellent keyboarding skills.
Excellent written, verbal, and interpersonal communication skills.
Strong troubleshooting and problem-solving skills.
Experience with healthcare benefits and knowledge of the comprehensive package of health, pension and other benefits available through the 1199SEIU Funds preferred.
Bi-lingual speaking preferred.

Administrative Assistant I at 1199SEIU Funds

Administrative Assistant I